What are the responsibilities and job description for the Outreach Specialist (Part Time) position at Union Gospel Mission of Yakima Wash?
Union Gospel Mission Purpose, Vision and Value Statement
Our mission is to follow Christ in helping people move from homelessness to wholeness, so that every homeless person in Yakima County has the opportunity for permanent life transformation in Jesus Christ.
All Mission programs and services are based on Christian values and a commitment to quality. Clients are our primary focus; love, professionalism, and outcomes are our core values. Relationships are the context, the engine, and the reward of the change we exist to produce.
Duties and responsibilities
Culture Work
- Establish professional, caring, strengths-based relationships built on truth, respect, encouragement and trust.
- Maintain a high level of integrity in modeling and promoting the Mission’s Christian culture, core values, policies and procedures.
- Ministering to our clients, showing them kindness and grace.
- Actively work to create an outreach / shelter culture of relational and client-centered care rather than relying on motivation by rewards / punishments.
Team Work
- Work with Outreach / Adult Shelter team, and other YUGM departments, communicating and collaborating openly with the goal of continually improving guest experience and services offered.
- Work with local law enforcement, area businesses, and local service providers to respond to immediate outreach needs. Promote unity and teamwork through excellent communication and community education.
Direct Work
- Provide information on resources and services to people living in street homelessness.
- Clean Crew – Lead/oversee groups of Shelter Guests while they pick up garbage from N 1St St and other areas in Yakima. Weigh the garbage and report those statistics.
- Carry supplies, sometimes over rough terrain, to individuals in encampments.
- Organize and load items into Outreach van.
- Drive a 15-passenger van to outreach locations.
- Train and oversee outreach volunteer teams.
- Maintain rigorous statistics and records, including by not limited to encampment locations, individuals helped, ministry opportunities and clients who chose to come back to shelter, report these regularly using a combination of Smartsheets, Excel, MissionTracker, and other software.
- Other duties as assigned in support of YUGM's mission and values.
Qualifications
Highly organized and task-oriented in the midst of chaos.- Proficiency with Microsoft Word, Excel and PowerPoint required.
- Experience working with those experiencing homelessness preferred but not required.
- Strong interpersonal skills and the ability to maintain confidentiality required.
- Prior experience working with persons in crisis, demonstrating effective de-escalation, dispute resolution, and problem-solving skills.
- Demonstrated ability to work with a team, as well as independently, under the pressure of deadlines, interruptions and changing priorities while maintaining a strong attention to detail.
- Ability to empathize, love and show compassion for people in homelessness and addiction.
- Specific training and experience in the fields of homelessness, addiction, childhood trauma and poverty preferred.
- Personal and work ethic that reflects YUGM’s core values.
- Valid WDL, good driving record, proof of insurance.
- Familiar with the geography of Yakima and surrounding areas.
Working conditions
Will work with challenging clients who have high barriers including, but not limited to: active substance use disorders, mental illness, developmental barriers, trauma, PTSD and antisocial behaviors. Employee will work in a number of environments and must be able to transition between office, outdoors, and sheltering settings multiple times per day. Some duties of this position are performed in a well-lighted, temperature-controlled environment. The noise level in the environment is usually moderate. Travel between Mission sites and locations in the community is required. May also be required to be outdoors in inclement weather and work irregular hours.
Physical requirements
Sit and review information on a computer screen or on paper for extended periods
See and hear
Speak English clearly and fluently
Travel from one location to another
Walk, climb, balance and stoop, reach with hands and arms, use hands to finger, handle or feel.
Lift up to 50 lbs
Essential Personal Qualities
To perform the job successfully, an individual should demonstrate the following competencies:
LOVE
Improves the reputation of Christ by personal interactions with others
Remains relationally available, present, and authentic in all contexts
Demonstrates genuine and sacrificial care for the wellbeing of others
Pursues God personally, relationally, emotionally, and intellectually
PROFESSIONALISM
Is consistently at work, meetings and appointments and on time.
Meets deadlines and fulfills commitments with thorough follow-though.
Proactively measures work to ensure learning, improvement and success
Communicates effectively in written form
LEADERSHIP
Constantly pursues growth, learning, and improvement
Thinks creatively, strategically, and spiritually
Regularly sought by others for input and value
Maintains mission-clarity and a godly example under stress
Sets a godly example for staff and clients
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