What are the responsibilities and job description for the Drayage Dispatch position at UNIS?
Intermodal Transportation Dispatcher
Company History
UNIS is one of the largest & fastest growing logistics companies in the U.S. We are currently looking to fill our dispatch position to help grow our Pooler, GA terminal. UNIS manages several large Companies meaning we are able to supply Owner Operator's, consistent work.
Intermodal/Port Dispatcher Needed
The dispatcher for this position will be responsible for coordinating the various logistical functions in the office, including but not limited to, communicating with the Drivers and the Customers on a daily basis regarding the loads and routes, dispatch personnel according to schedules and work orders, entering various data into the computer systems, filling out all related paperwork, resolve any load, shipping, receiving and driver issues.
Education, Knowledge & other Requirements:
- The dispatcher should have minimum 2 years of experience in the office work environment, preferably in the trucking industry.
- Must have some basic knowledge of the highway trucking and associated rules and Regulations.
- Must be able to use a computer with the thorough knowledge of Microsoft Windows, Microsoft Word, Microsoft Excel, email and the Internet usage.
- Must be punctual to work and be able to handle stress and meet all deadlines in a timely manner with accuracy.
- Must be dependable and be able to work independently in a fast-paced environment, under pressure, still with accuracy.
- Must be able to think critically, make important decisions, and solve problems, independently.
- Must have friendly verbal and written communication skills and be a responsible team player
- Availability to work afterhours, weekends and holidays, if needed.
- Must be able to provide EXCELLENT customer service.
Daily Duties and Responsibilities:
- Working hours will be Mon-Fri, 8:00 AM to 5:00 PM with after hours, weekend & holiday support over the phone as needed.
- Supervise, schedule, train & direct drivers.
- Review the loads, rates, and driver miles for efficiency and direct, train & coach Drivers for the growth and the profitability of the company.
- Planning, organizing and coordinating the time and the related information with the drivers and the customers, shippers and receivers for timely pickups and deliveries.
- Finding loads and back haul loads for the drivers.
- Handling any requests and complaints from customers.
- Answering Phones.
- Scanning documents and typing information into the computer system.
- Make & take calls from Drivers and update time in and out reports on their arrival and departure times.
- Assist Human Resources with significant input with every job function related to drivers, such as but not limited to recruiting and training.
- Any other duties assigned by the Management
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Charleston, SC 46368: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Required)
Work Location: One location