Loan Servicing Escrow Lead - Gillespie, Il
Gillespie, IL
United Community Bancorp is in search of an Escrow Lead to be located in the Gillespie, IL Loan Servicing Department.
Essential Duties and Responsibilities:
Print and sort annual escrow account statements
Review annual escrow statements for accuracy and mail to customers
Prepare various letters and forms to be sent with escrow statements
File and image annual escrow statements and other escrow documents
Process escrow surplus checks, escrow shortage payments and insurance refunds
Handle payment schedule changes and other maintenance in loan system
Submit ACH and auto debit changes in loan maintenance queue
Open and process daily escrow mail and payments
Process and mail paid note statements and escrow refunds
Handle requests to add or cancel escrow accounts
Answer phones and assist customers with questions about escrow accounts
Create monthly merge letters and mail to customers
Run monthly escrow reports and work the reports together with the escrow team
Review new loan escrow disclosures and escrow addenda's for accuracy
Supervisory Responsibilities: None
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: High school degree or equivalent
Computer Skills: Required - Microsoft Office (Word, Excel, Access, PowerPoint)
Certificates, Licenses, Registrations: None required.
Other Skills and Abilities: Excellent customer service qualities
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