Description
The clinic receptionist is the gatekeeper to the clinic and plays a key role in assuring smooth patient flow by ensuring that all clinic and administrative data are completely and accurately collected and recorded.
Essential Functions
Greets and assists patients with clinic and registration procedures. Answers telephones, schedules appointments, updates patient financial and demographic data in computer, and verifies patient's insurance coverage. Handles all types of patient service transactions.
Collects co-payments and payments for services. Implements, monitors and assists patients with the credit, collection and Discount Plan policies. Prepares deposits and follows all procedures for internal control of cash. Initiates and completes super bill for each patient. Completes, captures, and enters all required data on computer and manual logs on a daily basis. Balances super bills and cash to daily computer reports. (Function performed when assigned).
Knowledge of Discount Plan, AHCCCS and third party policies and procedures. Troubleshoots patient problems with third parties and acts as a patient advocate when needed.
Compiles and maintains daily, monthly and ad hoc reports as requested by supervisor or Operations Manager.
Operates basic office equipment, i.e., computer, printer, copier, facsimile machine, answering machine, calculator. Performs minor maintenance and troubleshooting. Reports any malfunctioning office equipment to the administrative office or supervisor.
Additional Duties & Responsibilities
Requirements
Salary.com Estimation for Clinic Receptionist in Vail, AZ
$35,092 - $43,442
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