POS Support Technician I - (Bilingual Korean)
Job Posting for POS Support Technician I - (Bilingual Korean) at United Merchant Services
bluu Inc. is a provider of payment processing services and a developer of Point of Sales Solutions.
Location: Hackensack, NJ
Job Description:
- Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
- Prepare/stage POS hardware and software for deployment
- Maintain POS department equipment and tools
- Perform hardware repairs as required, both in-house and in the field - Test, evaluate, and document all software/hardware issues
- Provide training to associates, merchants, and resellers - Install and configure software, hardware, cables/wiring, and networks
- Monitor system performance and troubleshooting issues
- Provide documentation as required
Qualifications and Skills
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Bi-lingual in English & Korean
- POS/PC support related experience preferred
- Able to work off-site occasionally
- Business travel may be required
Benefits
- Medical, Dental, and Vision Insurance, 401K matching, Life Insurance
- PTO, Paid Holidays, Gym Reimbursement, Friday Company Lunch
Salary Range: $20/hour - $24/hour depends on the experience
Salary.com Estimation for POS Support Technician I - (Bilingual Korean) in Hackensack, NJ
$75,456 to $96,916
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United Merchant Services
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