What are the responsibilities and job description for the User Specialist position at UNITED PARCEL SERVICE?
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Job Description:
Job Summary
The User Specialist is responsible for supporting the DCT Shipping and Returns Strategy team and any related internal stakeholders during the project lifecycle and strategic planning.
Responsibilities:
Supports product owners through data mining and research.
Monitors and responds to production issues and project requests.
Contributes to ideation and decision-making on strategic initiatives.
Conducts ad-hoc system testing and deployment verification.
Provides input to the implementation and deployment of various projects.
Qualifications:
Strong Microsoft Office skills, including Excel, PowerPoint, and Word
Familiarity with Business Process Analysis, Problem-Solving, Agile methodology
Excellent communication and writing skills
Strong time management and organization skills
Bachelor’s Degree in Business Administration, Information Systems, or related discipline or equivalent work experience - Preferred
Hybrid workplace; onsite days are required
This position is not eligible for visa sponsorship
This position is not eligible for relocation assistance
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
