EHR Implementation - Training Manager

United Regional Health Care System
Wichita Falls, TX Full Time
POSTED ON 3/23/2024 CLOSED ON 5/21/2024

What are the responsibilities and job description for the EHR Implementation - Training Manager position at United Regional Health Care System?

 
Summary of Essential Functions:
  • Responsible for communicating training Epic training policies and procedures across the organization and for overall coordination of training activities and trainers.
  • Responsible for the overall implementation of  the Epic end-user training program as well as ongoing education and maintenance of the training program after go-live.
  • Responsible for determining required training resources, directing and managing training team staffing, and securing facilities and eq2uipment for classroom training.
  • Determines curriculum delivery methods, oversees the creation and maintenance of a realistic training environment, creates a course catalog and training schedule, and ensures all users are trained before they access the production environment. 
Educational Requirements:
  • High school diploma or equivalent required.
  • Bachelor’s Degree required.
  • Must be able to communicate effectively in English, both verbally and in writing. 
 Licensure and Certifications:
  • Must complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.
 Knowledge/Skills/Abilities:
  • Experience with technology or healthcare strongly desired
  • Existing knowledge of organizational culture, personnel, processes strongly desired
  • Capacity to manage multiple competing objectives and to clearly communicate results
  • Ability to lead others and to communicate the importance of training to all stakeholders
  • Experience with project management, adult education, and curriculum delivery
  • Strong organizational and coordination skills; ability to sequence activities logically
  • Ability to develop and adhere to time schedules in order to meet project deadlines
  • Interpersonal skills to function well in administrative, management, and patient care environments
  • Ability to work effectively with staff that have a wide range of seniority
  • Knowledge of and the ability to use PC-based word processing, spreadsheet, and presentation software to create teaching and learning materials and documentation
 Physical Requirements:
  • Primarily works the day shift tour of duty; additional hours may be asked to work other hours as needed, including weekends.
  • Will be required to take rotating call to support the applications
  • May be expected to lift over twenty five (25) pounds.
  • Ability to distinguish between numbers and symbols.
  • Hand-eye coordination and manual dexterity with substantial movement of wrist and/or fingers.
  • Walking and climbing to accomplish tasks.
  • Corrected vision and hearing to normal or near normal range.
  • Extended periods of sitting and/or walking depending on specific duties. 
Duties and Responsibilities:
  • Securing and maintaining a Learning Management System (LMS)
  • Manage the Epic training environment
  • Manage the training team
  • Develop training programs
  • Act as a change management and transition team after go-live
  • Provide long-term training management and leadership
Performs other tasks/responsibilities as necessary
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