Inside Sales Representative - Inbound

Office or Remote work settings available!

You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE

One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more. The largest inventory of equipment in the country.

Coast-to-coast coverage with over 130 locations in 27 states — and growing!

The Inbound Inside Sales Representative (IISR) is an essential partner in the USS selling and customer experience process. The IISR is responsible for answering inbound sales calls for all tiers of customers, providing quotes for multiple product lines and services, converting those quotes to orders, and identifying opportunities for future business. sales. This position has a clear understanding of the entire USS sales process and the rules of engagement for having meaningful conversations to fulfill customers’ needs, build value, and differentiate USS to close sales. The IISR is a critical player in generating new business, growing existing business, and customer retention. This position offers world-class service with clarity, energy, and immediacy for every customer interaction.

• Proactively engage customers to meet their needs with the appropriate products and services
• Utilize strategic sales skills to close the sale on the initial call with the customer
• Coordinate with various departments to ensure customer requests are handled appropriately and timely
• Maintain comprehensive knowledge of all USS products and services
• Research the customers business and proactively identify their potential challenges and opportunities
• Educate the customer on all USS products and services and emphasize product differences and their combined benefits
• Seamlessly recommend additional items tailored to the customers business model and buying patterns
• Overcome price objections by speaking to USS value and high-quality service specifics
• Proactively seek to understand the customer needs and business model
• Provide great customer service and added value through responsive and personalized communication, detailed product knowledge, and consistency
• Anticipate and identify future opportunities to serve the customer
• Seek to win new business and maintain existing business by proactively ensuring customer satisfaction with USS and external sites
• Effectively utilize USS systems and follow established SOPs
• Stay up to date on system and procedural changes
• Participate in ongoing performance and process improvement
• Perform other duties as required
• Highly efficient in technology
• Minimum of High School or GED or equivalent combination of education and experience
• Minimum 3 Years of Sales Experience
• Sales competency: Ability to tactfully overcome objections, close the sale, and negotiate
• Active listening and attention to detail
• Ability to maintain a distraction free work environment
• Ability to solution sell through value alignment to differentiate USS offerings from the competition
• Customer care experience is preferred, including customer relationship development
• Sales experience required
• High energy, engaging, accountable, and attentive
• Ability to easily adapt to change
• Ability to keep self on task with little direction
• Ability to deescalate and overcome objections
• Clear and concise communicator
• Comfortable in situations with little structure or established processes
• Self-Starter / Entrepreneur: Driven by success and acts to surpass goals, seizing opportunities to reach the next level with enthusiasm and focus

All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.

• Paid Time Off (pro-rated for Part-Time employees)
• Paid Holidays
• Medical/Pharmacy
• Dental
• Vision
• 100% Employer-Paid Short-Term Disability
• 100% Employer-Paid Long-Term Disability
• 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• 100% Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO STATEMENT

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity or expression , age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Type: Full-time

Pay: $19.89 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Meridian, ID 83642: Relocate before starting work (Required)

Work Location: In person