Medical Office Scheduling

Receive incoming calls and referrals and triage patients to schedule. Shall be knowledgeable of HIPPA regulations concerning protected healthcare information and other federal guidelines regarding confidentiality. Shall be flexible to perform a variety of duties. This position requires strong interpersonal skills to regularly interact professionally, promptly and courteously with patients, physicians and their offices, in addition to other center personnel. The Managing Director for Lone Star Endoscopy may assign additional responsibilities and special assignments.

Required Skills:

Qualifications: To perform this job successfully, an individual shall be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Behavior and Work Environment: Employee is responsible for conducting themselves in a professional manner both in behavior and appearance. Employee is to promote a positive working environment by contributing to the team, being flexible, reliable, organized, productive, patient oriented, self-motivated, an easily adapting to changes. The office communications are to be free of gossip, free of negative disruptions, or anything that would distract and employee from their assigned tasks, or the general work flow of the office.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to patients, physicians, and other employees of the center.

Reasoning Ability: Shall be able to apply common sense understanding to carry out detailed written or oral instructions. Ability to display problem solving skills, and use of sound judgment in standardized situations.

Required Experience:

Experience and/or Education: High school diploma or equivalent. One year of related experience and/or training. Basic math skills and computer competency are needed.

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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