PACES Outreach Coordinator

United Way for Greater Austin (UWATX)
Job Opportunity: PACES Outreach Coordinator
Department: Mission Advancement
Exempt

Who we are:
United Way for Greater Austin (United Way ATX) brings people, ideas, and resources together to fight poverty in our community. Through our focus areas of Education, Health and Financial Stability, we build opportunity for all people in Greater Austin. We unite the community around collective goals, strategically invest in partners, and execute proven programs that make a real difference for children and families. Something special happens when we Live United.

What we offer: The PACES Outreach Coordinator will conduct outreach, community engagement and partnership efforts for the PACES Project. The goal of the PACES (Preventing ACES through Collaboration and Economic Supports) Project is to increase the number of families with young children in Austin’s Eastern Crescent receiving tax credits. Tax credits raise a family’s income and increase protective factors against Adverse Childhood Experiences (ACEs).

The PACES Outreach Coordinator will work closely with community organizations to connect families who are eligible for the tax credit to free tax filing services. The Coordinator will also work with the PACES team to identify how to effectively reach these families and implement changes within the Tax Help program. This role is perfect for a people-person who proactively fosters relationships, has experience in the social service sector, is looking to build out their skillset in community outreach and project management, and is passionate about improving the lives of parents and children in Austin.

PACES is a partnership program between Foundation Communities and United Way for Greater Austin. The PACES Outreach Coordinator will report to the Director of Family Pathways at United Way for Greater Austin and work closely with the Foundation Communities Tax Help team. This is a full-time position with grant funding through September 2023.

You will get to work on these projects and more:

• Conducting on-the-ground outreach efforts with community organizations to spread information about tax services, tax credits, and preventing ACEs
• Drafting communications for various audiences: families, community organizations, funding partners
• Presenting on the benefits of tax credits, ACEs prevention, and tax filing to community organizations, direct service staff, and families
• Continuously gathering information around the experience of direct service providers and families trying to access free tax filing services
• Facilitating partnership opportunities with community organizations
• Maintaining relationships with community organization staff and leadership
• Assisting in research efforts to better understand how to reach families eligible for tax credits
• Conducting intake appointments during tax season (January-April)
• Participating in planning meetings with the Tax Help team
• Writing grant reports
• Serving as part of the Family Pathways team
• Other tasks as needed

What you’ll gain:

• A strong skillset in relationship-building, communications, partnership management, project management, community outreach, and research methods
• An active work day with ample chance to get out and about Austin
• Subject-matter expertise in tax filing, strategies for building financial stability, social service interventions, community outreach methods, and community-based research
• IRS tax certification and Tax Help training
• Being part of a fun team passionate about connecting families with financial resources
• A chance to learn about our community and all the good work happening across the nonprofit sector
• A professional work environment within an organization led by its mission to do good within the community

What you’ll bring:

Required:

• Bilingual in English/Spanish (full professional proficiency)
• Bachelor’s degree
• At least two full years of work experience in a relevant field (Social Work, Public Health, Public Administration, Business, Marketing, or related field)
• Ability to successfully work with families of diverse ethnic and cultural backgrounds
• Strong organizational and planning skills
• Ability to write for various audiences
• Confident public speaking ability in English and Spanish
• Collaborative spirit
• Flexibility to work a changing schedule, including evenings and weekends as needed for community outreach events
• Passion for our Austin community and desire to make a real impact

Preferred:

• At least 3 years’ experience in community outreach, direct service, marketing and/or partnership building
• Familiarity with social media, other media and communication methods
• Ability to use data to adjust outreach strategies and messaging to increase effectiveness
• Experience or training in community organizing for systems-level change

Are you ready to apply?
Submit your resume and cover letter along with an online application.

Start date: We are seeking candidates who can start in July 2022. Funding is secured through September 2023. Exact start and end dates will be determined with the selected candidate.

This position is located in Austin, Texas and reports directly to Becca Bice, Director of Family Pathways.

Job Type: Full-time