Vice President/COO

United Way of Tucson and Southern Arizona
Tucson, AZ Full Time
POSTED ON 4/16/2024

Position Description

Vice President/Chief Operating Officer
FLSA Exempt, Regular


Job Summary
Responsible for the overall administrative operations of the organization, providing strategic
leadership in the areas of Budget Management, Risk Management, IT, Pledge Processing, Data
Management, Human Resources, and Facilities. The Chief Operating Officer maintains overall
responsibility of developing and maintaining revenue streams required to advance the community
impact work of the organization, budget creation, management, and analysis. The Chief Operating
Officer also coordinates the support functions of IT and Human Resources. The Chief Operating
Officer reports directly to the President/CEO.

All United Way of Tucson and Southern Arizona (UWTSA) programs and strategies work toward
eliminating racial, ethnic, and socio-economic disparities for an educated, thriving, and equitable
community.

United Way offers competitive wages and a generous benefits packet with employer contributions for
full time employees including medical, dental, 401K, HRA, PTO, 12 paid holidays, and opportunities
for educational and professional development. For more information about our organization, see
www.unitedwaytucson.org.

Salary: $145,000 annually/with potential for generous incentives


Responsibilities


Budgeting and Risk Management

  • In association with the CFO, establishes an annual budget plan consistent with UWTSA goals.
  • Evaluate budget reports vs. actual results and recommend corrective action as required.
  • Oversee the contract approval process to ensure contractual terms and costs are in the best
interests of UWTSA.
  • Participate in the financial internal control system as required.


Operations

  • Serve as a proactive member of Operations Team and participate in policy, procedure and
direction of the organization.
  • Carry out the goals and objectives of the Board-approved UWTSA Strategic Plan and present
results and challenges to operations Team and Board on a regular basis.
  • Communicate division activities to other senior managers, staff and appropriate lead
volunteers including Board members.
  • Evaluate and advice on the impact of long-range planning, introduction of new
programs/strategies and regulatory action.
  • Enhance and/or develop, implement and enforce policies and procedures of the organization
by way of systems that will improve the overall operation, effectiveness and internal control
structure of corporation.


  • Set goals and performance standards for UWTSA's Information Technology Department and
ensure hardware, software, communication, data management and network systems are
secure, responsive, reliable and effective.
  • Oversight of Human Resources functions, including establishing staff benefits and policies
designed for attracting and retaining qualified staff.
  • Oversight of Pledge Processing. Establish and maintain processing systems and reporting
structures including dashboards.
  • Responsible for maintaining occupancy of facilities/space in buildings on UWTSA’s campus
and ensuring facilities are in good working order.
  • Responsible for oversight of property management company’s management, maintenance,
and upkeep of all facilities, including HVAC, electrical, plumbing, general building and office
space, and other facilities needs as required.
  • Provide staff leadership to the Capital Corporation Board.

Administrative Functions
  • Perform duties in accordance with UWTSA policies and procedures such as completing
accurate and timely timesheets and expense reports.
  • Manage department budget and expenses including planning and management of budget line
items for specific outcomes.
  • Direct and manage employees, interns, consultants, and volunteers.
  • Ensure staff work plans meet organizational goals and objectives.
  • Counsel and assist staff in professional growth and development within UWTSA and the
community. Conduct timely performance evaluations.
  • Provide excellent customer service as a component of all job duties.
• Incorporate all applicable components of the organization’s Strategic Imperatives plan into the

annual work plan.
• Serve as general resource to all staff, facilitate internal committees as requested.


Other Duties as Assigned

Preferred Qualifications, Skills and Abilities:

  • Bachelor’s degree in business administration / management or closely related field and
minimum 10 years’ experience preferably in not-for-profit organization.
  • Demonstrated critical analysis, customer service, problem solving, conflict resolution, decision
making, leadership, team building, time management, and motivational skills.
  • Demonstrated skills using Windows-based software, including Internet browsers, e-mail, word
processing, spreadsheet, database, and presentation software.
  • Demonstrated ability to establish and maintain effective working relationships with all levels of
UWTSA staff as well as diverse volunteers, donors, community partners, vendors and other
constituents.
  • Demonstrated ability to tactfully handle stressful situations, negotiate and resolve conflicts,
maintain confidentiality and to respect and observe organizational protocol.
  • Demonstrated ability to maintain a flexible work schedule and adjust it as required by changing
activities.
  • Must possess a valid driver’s license, current auto insurance, daily access to reliable vehicle
and able to occasionally lift up to 25 pounds.

POLICY STATEMENT
The United Way of Tucson and Southern Arizona is an equal opportunity employer. We champion
diversity, equity, and inclusion. We take action to ensure equal opportunity and all candidates are
considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender

VP/COO052023

identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally
protected status.

Upon hire and/or prior to starting employment with us, the successful candidate will be required to
provide evidence of COVID vaccination or provide proof of eligibility for medical exemption.

VP/COO052023

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