Front Office Assistant - Mt. Pleasant, PA

$1000 Sign on Bonus for External Candidates

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life’s best work.(sm) 

As a Front Office Assistant, you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers.  If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team! 

Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Mt Pleasant, PA, though you may also operate in other local work sites on an as needed basis. 

Location: 6396 PA-819, Mt Pleasant, PA 15666

Status: Part-Time

Schedule: 2 - 12-hour shifts (8:00 a.m. – 8:00 p.m.) per week

Specialty: MedExpress Urgent Care

Hours may include rotating weekends/holidays and may vary with patient volume and business need.

Primary Responsibilities:  

• Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area
• Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process
• Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation
• Collect all insurance information, verify patient demographics, process payments, and complete phone sheets
• Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role. In addition, you may receive:

• Hourly rate incentives (Flex Pay, Standby Pay)
• Paid Time Off which you start to accrue with your first pay period  
• Career development and training for other roles you may be interested in
• Medical Plan options, Dental, Vision, Life & AD&D Insurance  
• 401(k) Savings Plan, Employee Stock Purchase Plan 
• Education Reimbursement 
• Employee Discounts