Optum Clinical Technology Solutions Chief Medical Information Officer (CMIO)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm) 

Clinical Technology Services is a clinically oriented health IT consulting group within Optum. We partner technology experts, management consultants, and skilled clinical leaders together to help health systems and provider entities achieve clinical and financial return from their technology investments.

Our holistic approach to Electronic Health Record (EHR) optimization includes clinical workflow redesign, technical solutions, stakeholder engagement and education, and reporting capabilities to help health systems prepare for and thrive under value-based and risk-based models by focusing on three constituencies critical to care delivery: providers and their care teams, patients, and payers.

Our Clinical team assists our clients in their efforts to solve challenging issues while delivering excellent results. They have a unique opportunity to engage directly with our clients and participate in creating and implementing solutions. The Chief Medical Information Officer (CMIO) will be assigned to a client site and will lead the informatics team. The CMIO plays a key role across the clinical transformation of the organization. They will lead various projects and programs, proactively look for efficiencies and workflow enhancements, lead and mentor team members, and participate/lead clinical governance councils.

While serving as the client CMIO, you will lead clinical and technology optimization efforts across the organization and operate as the clinical liaison for both the client & Optum. You will function as one of our clinical leaders supporting our client in various endeavors including workflow adoption and optimization, improving efficiencies, clinical decision support, and technology/EHR innovation. We are seeking experienced CMIOs with deep EHR technical expertise in Epic who want to be part of an innovative and forward-thinking team. 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities

• Client Delivery:
  • Support the development of consulting methodologies to address the current challenges facing health systems related to the adoption and use of health IT
  • Serve as the client CMIO/clinical leader for optimization solution implementations (lead client meetings; defines clinical strategy; recommends best practice Epic configurations, advises on training for clinicians and adoption approach; manages informaticists; leads clinical governance councils; etc.)
  • Lead informatics team to accurately diagnose the issues the client has identified (as well as underlying issues), and determine the appropriate solutions that will lead the client to achieve best practice performance specific to clinical decision support
  • Lead clinical governance councils and build consensus among client stakeholders who play a critical key role in the health system’s ability to successfully implement the identified solutions
  • Communicate effectively and accurately in writing and verbally to prospects, members, and other staff
• Solution / Product Development
  • Provide subject matter expertise to other Optum business units
  • Provide vision and focus for development of new solutions / products
  • Responsible for direction and decision making related to performance of select products(s) / solution(s)
  • Collaborate with internal clinical, technical, and operational leadership to enhance select products / solutions
• Business Development
  • Support Business Development and Marketing efforts, including preparation for and participation in business development meetings, demonstration of products and solutions, and overall go to market strategy
  • Serve as a Clinical Subject Matter Expert for business development activities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:         

• 5 years serving as a ACMIO or CMIO
• 7 years of clinical experience as an advanced practitioner or physician
• Proven experience with Epic, including Epic Clinical (EpicCare Inpatient Procedure Orders, EpicCare Ambulatory, EpicCare Pathways)
• Background in Clinical Decision Support, Care Pathway Design, and Clinical Quality
• Demonstrated experience leading large-scale projects (ie, engagement management), including leading multiple engagements simultaneously
• Previous involvement supporting solution marketing and business development activities
• Proven relationship management skills in complex situations
• Consultative and collaborative style with demonstrated ability to team with cross-functional teams 
• Self-motivation, individual leadership and team collaboration skills
• History of fostering a culture of diversity and inclusion and driving innovation
• Willing and able to travel at least 80% of the time or willing to relocate to client site location
• Proficiency in MS Office Suite; Word, PowerPoint, Excel
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:         

• In-depth knowledge of Epic EMR and the full implementation lifecycle of Epic’s suite electronic medical record applications from conception through development into production 
• Experience with digital enablement, hospital at home and third-party integration
• Demonstrated ability to build partnerships and influence others, including working across different groups to drive commonality and reusability in solutioning 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges. 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $181,600 to $345,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.