Provider Data Analyst

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

As part of the Provider Data Analytics and Delivery Team, the Provider Data Analyst is responsible for various activities related to the provider network database which may include any or all of the following: database maintenance, reporting and extracting data for various reports and analyses, initiating database improvement. Provider Data Analysts develop and maintain standards for database integrity and quality assurance, coordinate corrective activities to clean database and retain users, and manage communication processes with other departments regarding database improvements. Other responsibilities include conducting audits and providing feedback to reduce errors and improve processes and performance, maintaining current provider data to ensure the quality of the network, and may be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper and online directory cycles.

If you are located in Indiana, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Work in a cross functional environment, gather and analyze business requirements for the provider network state compliance file
Ensure project documentation, project plans, milestones and deliverables are accurate and follow project to completion
Understand the purpose of use of the file and any related operational impact of the compliance file. Clearly communicate data elements / formatting / timelines to technical support for state file production
Capability to become a SME and single point of contact for the Health Plans they primarily work with on the state file process
Utilize experience working in a client facing environment with a sense of urgency, and the ability to consistently execute on deliverables timely

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Undergraduate degree or equivalent years of work experience
2 years of experience in business / data analysis within a cross functional environment
2 years of experience with process improvement, workflow, benchmarking and / or evaluation of business processes
2 years experience in healthcare
Proficiency with Microsoft Excel including: Filtering and sorting data, analyzing multiple spreadsheets to identify variances
Intermediate level of proficiency with PC based software programs and automated database management systems

Preferred Qualifications:

Bachelor’s Degree
2 years of experience successfully managing one or more major projects, which integrate multiple business areas or systems
2 years of experience gathering requirements from the client/business and creating strong documentation
Experience working in Front/Backend of NDB, Cosmos, and CSP platforms
Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally
Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data

Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm)

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.