Senior Business Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Primary Responsibilities:

• Analyze, design and prepare application/system specifications for information systems solutions which address business needs and methods for testing and installing them
• Formulate and define system scope and objectives based on user defined needs
• Devise or modify procedures to solve complex problems considering project timeline, and form of desired results
• Prepare detailed specifications from which solutions will be designed and built
• Analyze and revise existing system logic difficulties and documentation as necessary
• Work with business management to identify and specify the complex business requirements and processes
• Collaborate with developers and business owners during testing and implementation process (e.g., diverse development platforms, software, hardware, technologies and tools, etc.)
• Coordinates activities with other IT sections (e.g., data base, telecommunications, operations, technical support, etc.)
• Acts as expert technical resource to development staff in all phases of the development and implementation process
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Experience with analyzing business requirements and translating the same into technical requirements for effective workflow/work view design
• Experience supporting and troubleshooting OnBase
• Deep understanding in configure settings related to OnBase functionality such as Document Types, Document Type Groups, AutoFill keyword sets, Data Sets, Keyword Updates
• Solid knowledge in OnBase HTML E-Forms, Unity Forms, C# Unity API Scripts, VBScripts & Java Scripts
• Document Type and Keyword Configuration
• Well-versed in creating the Automatic process through OCR (Advance Capture)
• Security profile Configuration - Experience in setting security at document type group levels for user groups with overriding privileges for Document Types and Security Context Keywords to restrict document access
• Document Import Process (DIP) and TIP configuration for storage of documents in OnBase and integration with scan queues for indexing
• Configuration of System Tasks, Adhoc User tasks and Timers to meet business and IT SLA
• Practical knowledge of the following OnBase modules: Document Imaging, Document Import Processing (Image and Meta-Data), COLD/ERM, Report Services
• Extensive experience with various actions and rules provided by OnBase out of the box

Preferred Qualifications:

• Certifications (OCWA, OCSA, OCAPI) on OnBase
• Workflow Configuration and Administration using out of the box rules and actions, writing Vbscripts and Unity in workflows to implement actions/rules not readily available in OnBase
• Barcode process configuration and Scan queue configuration for indexing with Kofax Scanners
• Possess extensive knowledge in developing Custom Eform using HTML and CSS
• Extensive knowledge of VBscripts and Javascript used within HTML for various validations and aesthetic look and feel of the document
• Dynamically updatable Eforms using hidden XML variables
• Knowledge of writing web services
• Extensive knowledge of Vbscripts used in OnBase as Rules to perform custom operations on documents using Thick Client API
• Extensive knowledge of Unity Script development and API used. Worked in projects to translate VbScripts to Unity Scripts
• Deep understanding on ‘WorkView’ component and should have hands on creating application using the Workview
• Worked on integrating VPD with Scan Queues as a preprocessor to convert imported PDF documents into TIFF before they are added to Scan queues
• Extensive experience in SQL Server Database developing T-SQL queries, stored procedures
• Experience with installing and configuring VPD for TIFF conversion of documents on user machines
• Experience in .Net

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.