Senior Capability Analyst, Find and Compare Care - Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

The Senior Capability Analyst, Find and Price Care, who will operate in our Consumer Product Office, is responsible for creating and refining business and systems requirements to address business opportunities and formulating documentation to support the development and implementation of the technical solution. This position plays a major role in the development and implementation of core business systems and processes. This role will focus on the consumer experience and related solutions to Find & Compare Care across all UnitedHealthcare lines of business. This role partners closely with a Capability Manager to complete assigned projects. In addition, this position serves as the liaison between business users and technology programmers to understand user needs and develop required reporting and data analysis and may serve in a project manager capacity for smaller work efforts. The Sr. Capability Analyst will work with all levels of operational leaders to gain knowledge and necessary approvals for all project work.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Analyzes business needs, documents requirements and translates needs into functional, non-functional and/or technical and business operations specifications
Delivers requirements, performs analysis, and evaluates downstream business, systems, process, and/or organizational impacts
Supports end-to-end coordination and alignment for product-related activities
Creating, documenting, and communicating the product roadmap, creating buy-in among all stakeholders
Serves as the liaison between business and technical team, responsible for gathering and documenting business requirements (features / user stories), defining business value and prioritizing business requirements in support of critical business needs
Ensures product's roadmap aligns to business strategy and supports service delivery. Interprets data to make decisions and provides recommendations to leadership for Product Management strategy. Owns correlated product's management documentation
Articulates how their product's capabilities ties into the overall product suite, Engages with IT stakeholders to ensure product changes align with IT strategy
Provides oversight of release activities for the Business (i.e. communication, documentation, training and release notes, etc.). Works with the Capability Manager, Program / Project Manager, User Acceptance Testing and Operational Readiness leads to ensure all stakeholder needs are addressed in the deployment plan
Translate business goals and objectives into actionable, value-driven digital strategies that support consumer products
Advises the appropriate people on the implications of business needs that can be applied to a problem
Identifies risks and issues, and seeks approval on complex matters
Provides subject matter expert and operational support to internal business partners
Partners to create necessary business artifacts (i.e. features, user stories, acceptance criteria)
Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3 years of experience working in digital or product healthcare strategy
Experience with working with leadership practicing concise and effective communication to gain support for initiatives through influence and use of business rationale
Analysis experience and collecting/writing business and technical requirements
Experience and comfort navigating ambiguity to bring clarity and direction
Experience prioritizing & managing demanding workloads with concurrent deadlines
Experience with workflow mapping into documented visuals

Preferred Qualifications:

Bachelor’s Degree or equivalent work experience
Experience working with prior authorization or clinical
PMP or Project Management Experience
Agile background
Ability to identify problems quickly and efficiently, find root cause(s), develop solution alternatives and drive resolution
Ability to work across functional teams and develop valuable cross-departmental partnerships

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

•All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.