Repossession Agent

United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our associates, United has experienced continued growth since our inception in 1973. We currently operate out of 40 branches across the nation and are looking to expand our footprint into more locations soon.

Our Repossession Agents are equipped with all of the tools that they need to be successful. United offers Agent training, a brand-new fleet of state of the art trucks, and the latest technological tools that have been custom designed to assist our Agents in maximizing their earning potential and performance.

Our newly hired Repossession Agents will experience intensive training at our corporate headquarters in Memphis, TN (travel, meals, and accommodation are covered by United). During the five day training, you will meet with internal operations that will serve as your support while in the field. You will experience hands on training in a classroom environment and in the field. In the classroom, you will get a better understanding of this position and the tools you will use to succeed. In the field, you will run routes with our Field Operations Manager - seeing first hand the role of a Repossession Agent.

Summary:

Working independently and driving a company-owned tow truck, this position is responsible for the recovery of collateral that is due for repossession, including all types of motorized vehicles.

Duties and Responsibilities:

• Handle a large volume of quality repossession assignments
• Investigate all leads by checking addresses and attempting face-to-face contact
• Verify debtor and vehicle information provided by the client and our corporate office
• Directly interact with the debtor or related contacts
• Recover collateral by following established standards for safety, compliance and operating procedures
• Minimize risk through proper operation of equipment
• Minimize liability by obeying all pertinent laws and company policies
• Provide timely updates to clients according to policies and guidelines
• Provide timely and accurate condition reports for repossessed collateral
• Responsibly use and maintain company-issued equipment, including computer and fuel card
• Interact directly with other seasoned agents, branch office and corporate personnel
• Operate in-cab computers safely and efficiently
• Attend periodic required training, including compliance, safety, and Certified Asset Recovery Specialist certification training

We are looking for individuals who are interested in growing with us and becoming a Uniteder. If you have a desire to develop both personally and professionally, reach out to us! We would love to hear from you, regardless of your experience level.

What we are looking for:

• A self-starter with the drive and discipline to perform successfully under limited supervision.

• An individual with basic mechanical skill. Don’t worry we’ll teach you all you need to know about strapping up a car.

• A naturally curious soul. Someone who is willing to dig-in and take the extra step necessary to achieve success.

• An excellent communicator.  Information is power and the ability to clearly communicate the knowledge makes you a power-player in the field.  

What you need:

• A high school diploma or equivalent.

• Be 23 years of age or older with a clean driving record to be approved by our insurance.

• The ability to pass a DOT Physical.

Perks/Benefits:

• Fleet vehicle. Either a Dodge 4500 or a Ford F450. 

• Fuel card to cover gas expenses.

• Fleet Maintenance program to keep your truck in tip-top shape. Company paid.

• Eligibility to enroll in major medical, dental, vision, disability, and life insurance plans.

• Eligibility to enroll in 401(k) savings program with company match after 1 year of tenure.