Clinic Receptionist

Description

Compensation:

• Hourly, non-exempt
• New hires can expect to be placed on our starting wage scale of $19.95 to $23.46 per hour
• Based on performance, there is room to grow on our full wage scale of $19.95 to $26.92 per hour

Work Schedule:

• Full time, 40 hours
• M-F with occasional Saturdays as part of Saturday rotation (includes 10% shift differential)
• Schedule will be four 10-hour days

Who We Are

Unity Care NW is a private, non-profit, federally qualified health center (FQHC) that has been proudly and successfully serving the greater Whatcom County area since 1982. With clinics located in Bellingham & Ferndale, we offer comprehensive primary medical, behavioral health and dental care, as well as pharmacy services to a diverse and often underserved patient population of all ages. Employing almost 300 caring and compassionate employees, our mission is to increase the years of healthy life in the people & communities we serve.

What We Value

• Respect
• Integrity
• Accountability
• Collaboration
• Innovation

We have an inclusive culture and strive to demonstrate our Values in Action in all that we do. We value each individual on our team and aim to onboard a diverse workforce of the very best talent, whose ambitions and values align with ours.

Job Summary

As a Clinic Receptionist for Unity Care NW, you would be responsible for providing a welcoming and positive check-in experience to all patients and visitors at the front desk.

What We Offer

• A friendly & collaborative team environment
• A competitive compensation package

Benefits Include:

• Medical, dental & vision insurance
• 401(K) retirement plan with employer match
• 6 paid holidays
• Paid Time Off (108 hours first year, increasing thereafter)
• Paid Sick Leave
• Other paid leaves including: Bereavement, Jury Duty, Bone Marrow & Organ Transplant
• Life/AD&D insurance
• Optional insurances including: Supplementary Life/AD&D, Short Term and Long Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection
• Flexible spending accounts
• Employee Assistance Program
• Alternative Transportation Incentives
• Health Living reimbursements
• Medical Hardship payroll loans, Employee Referral Bonuses, Will preparation services & gym discounts
• Employment counts towards eligibility for Public Student Loan Forgiveness - details can be found at Federal Student Aid.

Requirements

• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge at a level typically acquired through completion of a general studies high school program.
• Possesses specific knowledge of customer service/reception processes and practices, typically learned on the job, or which may include a series of training sessions that would comprise a few weeks if done consecutively.
• Associates degree or technical certificate, preferred.
• Requires one year of experience in customer service, utilizing data entry skills, preferably in a medical or dental office setting.
• Experience dealing with underserved populations and cultural competency a plus.
• Proficiency and familarity with payment systems and Microsoft Word & Outlook.
• Keyboarding speed of 35-40 wpm and data entry skills; accuracy is essential.
• Demonstrates necessary proficiency with all electronic clinical systems, including Electronic Medical Record (EMR) and scheduling systems.
• Ability to ulitize payroll and learning management systems.

To apply, visit our Careers Page . For news on our organization & future job postings, please follow us on LinkedIn @UnityCareNW!

Unity Care NW has an Employee Health Program for the safety of our patients and staff. The program requires all employees to receive annual flu immunizations. UCNW also requires vaccination against COVID-19 as a vital public health measure that has truly been life-saving. We are proud of the leadership role we have played in protecting our community from this devastating virus.