What are the responsibilities and job description for the Customer Service Position position at Unity Foods?
Responsibilities:
- Provide exceptional customer service and support to clients
- Handle inbound and outbound calls to assist customers with inquiries, orders, and issue resolution
- Analyze customer needs and recommend appropriate products or services
- Maintain accurate and detailed customer records in the database
- Collaborate with other team members to ensure customer satisfaction
- Follow company policies and procedures in all customer interactions
Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient computer skills, including experience with CRM software
- Ability to work well in a team environment and independently
- High school diploma or equivalent required
We offer competitive compensation, including benefits such as health insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Portland, OR 97211: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person