Valet Attendant/Wheelchair Van Driver

UnityPoint Health
Waterloo, IA Full Time
POSTED ON 5/9/2023 CLOSED ON 6/22/2023

What are the responsibilities and job description for the Valet Attendant/Wheelchair Van Driver position at UnityPoint Health?

Overview:

Valet/Wheelchair Van Driver

UnityPoint Health - Allen

Shift: PRN As Needed; Hours between 8 AM-630 PM; Potential part-time or full-time positions may become available


Valet employees will be responsible upon request for parking and retrieving visitor and patient automobiles as specified by the department policies and processes. Staff will also assist with the Paratransit Service when needed, which will include providing transportation for ambulatory and non-ambulatory persons (in wheelchairs) via a wheelchair van.
Why UnityPoint Health?
  • Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
  • Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
  • Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Responsibilities:
  • Safely parking and retrieving customer/patient vehicles ensuring they are locked when leaving unattended.
  • Assist visitors and patients in and out of vehicles.
  • Responsible for the placement of all valet parked keys.
  • Inspecting vehicles prior to moving from valet area for damage. Document with patient/visitor sign off.
  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.
  • Integrates and demonstrates FOCUS Values and Expectations for Personal and Service Excellence to guide professional behaviors, balance team and individual responsibilities, be open and object to other views, give and welcome feedback, contribute to positive team goals, and put the success of the team above own interests, while adhering to policies and procedures of UPH-Allen.
  • Demonstrates the ability to meet the department work schedule.
  • Practices reflect knowledge of HIPAA, DNV and OSHA, and any other federal/state regulatory agencies guiding healthcare.
  • Demonstrates the knowledge that patient and workplace safety are a priority in preventing errors, accidents and infections and reporting potential or actual concerns immediately.
  • Receives and responds to all requests for valet parking and retrieval with the utmost respect to patients/family’s personal property and time.
  • Situations of a critical nature may require an individual to perform multiple tasks until additional support can be obtained.
  • Respond to urgent situations including Code Blue, Code Green, and falls when in the immediate area.
  • Moving patients / visitors via wheelchair, to office buildings, testing sites, and floors as needed.
  • Delivering gift shop items to designated floors.
  • Safely maintain and operate a wheelchair van while in compliance with all laws and requirements pertaining to the operation of the vehicle and adheres to safety rules and practices.
  • Provide door – through – door pick-up and drop-off for all customers.
  • Adheres to all traffic regulations.
  • Reports accidents and incidents in writing as instructed and as necessary.
Qualifications:
  • High School diploma or equivalent.
  • Ability to hear, read, write, and speak English.
  • Good Driving Record
  • 6 Months Customer service experience.
  • Valid driver’s license when driving any vehicle for work-related reasons.
  • Wheelchair Van Drivers required to have current Iowa D3 Chauffeur's License or above

Salary : $25,800 - $32,600

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