What are the responsibilities and job description for the Associate Application Analyst-Patient Accounting position at Universal Health Services, Inc. - Corporate Office?
As part of a team of more experienced staff, the Associate Application Analyst – Patient Accounting supports the implementation of UHS applications. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Implements modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with other members of team.
Key Responsibilities include:
- Researches and resolves Customer Support Center Tickets including major application upgrades.
- Provides system change management support to the acute care facilities and physician offices and other UHS employees for requested changes and/or enhancements
- Works closely with operations to modify the Cerner system for any revenue Cycle Patient Accounting changes, enhancements, or break/fix solutions.
- Adheres to UHS Service Level and Change Management Policies.
- Provides on-call support as scheduled.
- Establishes and maintains regular communications with user community.
- Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
- Learns the workflow for Revenue Cycle/Patient Accounting for acute care facilities and physician offices.
- Supports the implementation of applications and prepares the appropriate documentation.
- Performs system testing and documentation for all phases of the application development life cycle.
- Performs Q/A on application functionality.
- Researches and resolves implementation-related Customer Support Center Tickets.
- Adheres to appropriate UHS Project Management standards.
- Ensures strict adherence to work plans, reporting all serious deviations to management.
- Assists with the training of users in operating procedures for application.
Qualifications
- This position requires Technical School, two years college or an Associate’s degree in Computer Science or Information Systems.
- No working experience is required. Up to one year of experience would enhance the skills and abilities necessary to perform this job.
- Basic knowledge of system application implementation, enhancement and support methods and practices.
- Basic knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
- Basic knowledge of IS standards and quality methods and metrics.
- Basic knowledge of project management methods.
- General familiarity of user business practices, concepts and terminology sufficient to support the applications.
- Language proficiency in English, with excellent written and verbal fluency.
- Experience working in a hospital or physician office is preferred but not required.
Travel Requirements: Up to 50% domestic US travel (depending on projects)
This opportunity provides the following:
- Challenging and rewarding work environment
- Growth and development opportunities within UHS and its subsidiaries
- Competitive Compensation
- Excellent Medical, Dental, Vision and Prescription Drug Plan
- 401k plan with company match
- Generous Paid Time Off
- UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.
UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.