Records Specialist

The University of Alaska Anchorage (UAA) welcomes applications for the position of Records Specialist in the Office of the Registrar.

As the Records Specialist, you will join a team of knowledgeable, caring and innovative professionals working primarily behind the scenes to improve the student, faculty and staff experience at UAA. Working in the Registrar’s Office will position you at the center of policy, technology and customer service. Our team supports major technology initiatives; serves as experts on process, policy and compliance; and helps UAA stay current on emerging trends and issues in our industry. A role in the Registrar’s Office offers a solid foundation for whatever your professional aspirations at UAA (or beyond) may be.

You will develop in-depth knowledge of the records area in our office (academic record maintenance, enrollment and degree reporting and verification, end of semester processing, production of official transcripts, and grading oversight/troubleshooting). Additionally, you will develop a comprehensive knowledge base of policies, processes, rules and regulations as they relate to academic history and serve as an expert resource in this area and related systems. Finally, you will provide superior front-line service to students, staff and faculty, including supporting our call center. 

To thrive in this role, you will embrace technology and be willing to learn new systems, exercise your critical thinking and problem-solving skills regularly, and learn to clearly communicate policies and complex issues to a diverse campus community. You will perform well under pressure and maintain productivity despite regular interruptions. An interest in researching and an ability to make independent and sound judgment calls will serve you well. A positive attitude, strong sense of initiative and an attention to detail are musts.

Minimum Qualifications:

Associate's degree, or an equivalent combination of training and experience. Baccalaureate degree preferred. Experience working with Microsoft Excel, Microsoft Word, calendaring, email, and web browsers within the last 3-5 years is required.

Position Details:

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

Applications will be accepted for review on 06/03/2024, to ensure consideration, please apply by 11:55 PM, Alaska Standard Time on 06/02/2024.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact Reba Hale, at rmhale2@alaska.edu.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: https://www.uaa.alaska.edu/students/safety. Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or police@uaa.alaska.edu / 907-786-1214 or uaa_deanofstudents@alaska.edu. 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: https://www.uaf.edu/orca/files/ASFSR.pdf. Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or uaf-orca@alaska.edu.

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf. Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing uas.clery@alaska.edu.