Assistant Clinical Services Manager

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion. Visit our website to learn more:

For general application assistance or if you have questions about a job posting, please contact Human Resources at .

Department's Website:

Minimum Qualifications:

• Current Bachelor of Science in Nursing, (BSN)

• Current Registered Nurse License in the State of Arkansas

• Minimum Three (3) years of clinical nursing experience with Two (2) years in clinical specialty

• Minimum of One (1) year management demonstrated formal/informal leadership experience

• Specialty certification achieved within 2 years of hire

• Current BLS certification or must obtain within the first 30 days of employment

• Excellent communication skills

• Basic computer skills

• Strong work ethics and accountability

Preferred Qualifications:

• Masters of Science in Nursing (MSN)

• Four (4) or more years nursing experience with current BLS.

• Three (3) years of clinical experience in the field of Oncology with experience in supervisory capacity.

Additional Information:

Responsibilities:

Managerial/Leadership - Under the direction of the Clinical Services Manager (CSM) the Assistant CSM models integrity and ethical practice. Instrumental in cultivating a positive team approach.Inspires a shared strategic vision and purpose.Manages service specific nursing staff on a daily basis, including scheduling, duty assignments, disciplinary actions, and ongoing and annual evaluations.Is responsible for maintaining productivity standards and managing within defined budget. Maintains good human relations by interacting appropriately and professionally during conflict or stressful situations in a manner that facilitates constructive resolutions.Participates in selection, interviewing, hiring and orientation of new nursing staff (licensed and unlicensed).Ensures that staff understand hospital wide policies and procedures, safety and disaster plans and respond to them appropriately.Serves as a mentor and encourages individual growth for all direct reports. Coaches staff and holds them accountable to effective prioritization of duties, management of time, critical decision-making, scope of practice, role fulfillment and appropriate documentation. Maintains up-to-date knowledge of front line processes. Is operationally responsible and must be accessible for 24x7 services by the team they supervise. The ACSM actively partners with physicians to ensure effective onboarding of new providers, achievement of quality and productivity metrics as defined by patient care services and specific specialty service line. Integral player in value analysis efforts and accountable for equipment/supply/resource stewardship for their service.

Staff Schedules - The ACSM will have access and a working knowledge of the scheduling system and will review schedules and provide operation oversight for staffing coverage routinely.

Employee Performance Improvement/Disciplinary Actions -ACSMs are responsible for managing personnel/performance issues for those they supervise. Disciplinary actions should be initiated and carried out by the ACSM with active involvement of Human Resources and support and oversight of the CSM.

Employee Development and Appraisals -ACSMs will be responsible to complete annual performance evaluations for their direct reports as identified by the CSM. These must be completed within 60 days of their due date. The ACSM encourages/supports professional development, clinical ladder advancement, specialty certification, professional organization membership and achievement of employee's professional goals.

Hiring Process - The CSM will be responsible for managing the hiring process. ACSM will be involved in interviewing and candidate selection of new employees.

Clinical Practice and Policy Adherence -ACSMs will serve as a content expert for clinical practice and super-user for EHR , supply and equipment needs in their service. . ACSMs will hold staff accountable to polices outlined at the departmental and institutional levels as well as nursing practice mandated by the Arkansas State Board of Nursing.

Regulatory Compliance -ACSMs will ensure their clinical environments meet regulatory standards by conducting environmental rounds to ensure compliance by organizational standards. In addition, regular observation of staff adherence to regulatory requirements is expected and achieved through audit processes.

Audits and Observations -ACSMs will conduct quality /competency /performance audits as directed by CSM. Incident Report submissions should be reviewed and addressed by ACSM, CSM and APP-review to be delegated by CSM.

Process Improvement- Leads process improvement initiatives and problem-solving for their specialty..Participates in benchmarking to ensure that the assigned staff meet departmental goals.Creates and monitors work productivity throughout assigned areas. Seeks ways to improve efficiency in productivity and work processes. Ensures patient care and safety is priority.

Other duties may be assigned to this position.

Salary Information:

Required Documents to Apply:

Please contactfor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.