IT Programming Specialist

University of Arkansas - Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that's redefining higher education. We're on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor's, and master's degrees. We're committed to building a diverse community that mirrors Arkansas's rich tapestry, reflecting our dedication to serving the state's varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Required Education and/or Work Experience: Minimum qualifications include a formal education equivalent to a bachelor's degree in computer information systems or related field; plus two to five years' experience in software development. Other job related education and/or experience may be substituted for all or part of these basic requirements upon approval.

Preferred Education and/or Work Experience: Experience with Ellucian Banner Software is a plus.

Essential Job Duties and Responsibilities:

• Develop, test, document and implement new software and interfaces for core business applications to increase productivity and ease of use.
• Research software problems and initiate corrective procedures.
• Work with users to determine the best way to address issues or make changes to existing applications.
• Create documentation for new and existing applications software procedures. Provide training for end-users as needed.
• Monitor service desk incidents assigned to the Enterprise Applications staff. Update Service Now with all pertinent information. Assist the Information Technology Services staff as needed.
• Other duties as assigned.

Responsible for maintaining a positive work atmosphere by acting and communicating in a manner to foster teamwork and by providing leadership to subordinates. Requires consistent on-time attendance.

Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:

• Knowledge of programming concepts, languages, and databases.
• Knowledge of computer systems, hardware and software.
• Knowledge of common information security best practices.
• Must be detail oriented and able to work in a fast-paced environment.
• Demonstrated ability to work independently and meet assignment deadlines
• Ability to analyze, design, and program software applications.
• Ability to develop and execute a plan for implementation of new software applications.
• Ability to diagnose computer software problems.
• Ability to provide assistance to campus users and technical support staff.
• Ability to communicate effectively with users orally and in writing.

Additional Information:

Working Relationships: This position works closely with all members of the Information Technology Services staff to ensure efficient, responsive, accurate and secure communication for the core business applications of the University. Works with University administrators, faculty, staff, and students to develop useful applications and ensure state-of-the-art communications.

List Employees Supervised: None

Special Job Dimensions: Work performed primarily in an office/classroom setting. Occasional travel and extended hours required. While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. Required abilities include walking, standing, and sitting for extended periods. Visual demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 10 pounds. Flexible work schedule is required. Occasional off-schedule work is required.

Background Check Requirements. Criminal Background Check and Motor Vehicle Registry (MVR) Check.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.