Mail Processor

CLS Hsg Admin All

Part Time

77081BR

Job Summary

The Mail Processor will serve UCSF tenants and others who live and work within UCSF campus housing. This position will work under the supervision of the Customer Service Manager and is responsible for carrying out the day-to-day operations of the housing package centers, examples including Mission Bay Housing and The Tidelands. This includes sorting and distributing packages and mail to mailboxes, package lockers, ensuring accurate package handling and inventory, readdressing and forwarding mail, operating the Parcel Pending and Luxer Locker Managing system, conducting audits and working with tenants regarding mail or package issues. The Mail Processor may also be assigned other tasks related to general administrative tasks.

The Mail Processor is required to have articulate communication and good interpersonal skills. They must also have strong organizational skills, the ability to work with limited supervision and to handle tasks as assigned. Experience in handling personal property of others, private information, working with Mac computers, the internet, and accessing directory information from databases is preferred.

Based on department need, the work location for this position may be at any Housing Services offices where mail services and customer service are required. The successful candidate will be able to focus their attention to detail and accuracy, while experiencing regular interruptions. The location and schedule for this position may vary daily, subject to scheduling needs. Incumbent must wear closed toe shoe for safety, and must be able to push, pull, lift and carry up to 50 pounds.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

Housing Services is under the purview of the Assistant Vice Chancellor for Housing Services. Housing Services supports UCSF in its quest to attract and support the most talented and diverse trainees in the health sciences and to be the workplace of choice for top-tier talent. Housing Services' mission is to provide housing and related services in support of UCSF's mission. With the high cost of living in San Francisco, Housing Services play a critical role in recruitment and retention.
Housing Services aspires to create a desirable housing program for UCSF affiliates in a variety of safe and well-maintained rental communities. Its rental income supports all operations, major maintenance and facility renewal, and new construction initiatives for its properties located at Mission Bay, Aldea San Miguel, Tidelands Housing, Mount Zion, and along the Avenues at Parnassus.

UCSF is dedicated to building a diverse community and nurturing a culture that is welcoming and supportive. Housing Services seeks team members whose experiences have prepared them to contribute to and enhance the university's diversity, equity, and inclusion (DEI) efforts. Housing Services employees are guided by UCSF's PRIDE values that define who we are as a community, and how we work, learn, interact, and fulfill UCSF's mission.

Required Qualifications

• High school graduation; or an equivalent combination of education and experience
• Customer service experience.
• Experience working with Microsoft Office Suite Products
• Outgoing, friendly, and warm.
• Strong interpersonal, verbal, and written communication skill.
• Ability to read and distinguish numbers
• Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision.
• Demonstrated ability to maintain confidentiality.
• Ability to work independently.
• Demonstrated skill necessary to collect, organize and disseminate information upon request.
• Ability to operate internet web browsers.
• Read, write, speak and understand English fluently.
• Ability to lift up to 50 lbs without assistance.

Preferred Qualifications

• Ability to work weekends as needed.
• Knowledge of the UC systems, forms, policies, and structure.
• Knowledge of UCSF Housing Services.
• Minimum 1-year customer service experience
• Basic knowledge of campus housing/property management mail systems.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004673 CLERK

Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Limited Appt

Percentage

50%

Location

Minnesota Street (SF), Mission Bay (SF)

Shift

Evenings, Variable

Shift Length

Variable

Additional Shift Details

Monday - Friday: A shift can be variable, starting anytime after 3:00 pm and ending no later than 9:00 pm. Each shift is about 3 hours per day for a minimum of 15 hours per week. Shifts may be longer if additional work is needed. This position will work 2