Assistant Director of Admissions - Tours/Events

Location: Santa Cruz
Job ID: 48599

JOB POSTING

NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is: 02-21-2023

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

The Office of Undergraduate Admissions generates, reviews and processes in excess of 67,000 applications and serves approximately 38,000 campus visitors each year. The office has 44 career staff FTE, 45-50 part-time/temporary staff and 150 student staff. Staff work locally and regionally throughout California and the nation.

The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education. Undergraduate Admissions, Enrollment Management and Undergraduate Education work closely with select Academic Senate committees.

Since its founding in 1965, the University of California, Santa Cruz, has grown from 652 students to nearly 19,000 students (2017-18) and earned international distinction as a world university with high-impact research, ranking 3rd in the world for research influence by Times Higher Education and among the top 50 universities in the world, according to the U.S. News and World Report 2017 Best Global Universities rankings.

A campus with world-class facilities and one of the most visually spectacular settings in higher education, UC Santa Cruz offers rigorous academic programs and cutting-edge research opportunities. At the core of our progressive educational approach are our 10 distinctive residential colleges, which organize the campus into smaller living/learning communities.

More information can be found here: https://admissions.ucsc.edu/

JOB SUMMARY

Under the general supervision of the Associate Director of Marketing, Events, & Technology, the Assistant Director of Tours and Events provides program and operational coordination for recruitment and yield efforts. The incumbent leads the development, management, evaluation and implementation of all on-campus recruitment, yield events and virtual programs. Additionally, the incumbent assists members of the outreach team in organizing off-campus recruitment and yield events in the same capacity. The role works with campus stakeholders to coordinate their participation in campus recruitment and yield events, and undertakes special projects and logistics related to recruitment and yield activities, as assigned. The incumbent is responsible for evaluating the effectiveness of events through the collection of key data points and analysis using this information to create reports for internal and external partners.

The incumbent hires, trains, supervises and oversees the Campus Tours Coordinator, the Admissions Frontline Representative and the Events Coordinator. The role provides guidance and evaluates the Campus Tours and Events programs to ensure activities are aligned with unit and university goals. The incumbent is an important member of the departmental leadership team with responsibility for recommending, developing, managing and implementing effective plans to improve the coordination, efficiency and morale of the admissions unit.

During the annual UC Application Cycle, the incumbent applies a wide variety of policies and procedures to determine if applicants have met selection criteria for admission to UC Santa Cruz and if they have achieved eligibility to the University of California. They will evaluate and make admission decisions for complex first-year applications.

APPOINTMENT INFORMATION

Budgeted Salary: $82,000 - $87,000/Annually . Salary commensurate with skills, qualifications and experience.

Under California law, the University of California, Santa Cruz is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary above the posted range. The salary shown above is the budgeted range the University reasonably expects to pay.

No. of Positions: 1

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: ADMISSIONS RECRMT SUPV 2 (004512)

Travel: Up to 25% of the time

JOB DUTIES

• 30% - Leads in the management, design, and implementation of admissions outreach and yield events, overseeing logistics for campus admissions events to ensure success.
• 30% - Participates in the hiring, training and general guidance of direct supervisees. Monitors their staff's performance and provides direction and assistance as needed. Works with staff to encourage professional development and foster the development of relevant skills. Participates in the hiring, and separation of employees when appropriate.
• 15% - Provides in-depth information on admissions requirements, prerequisite major courses, programs and curricula, and financial aid criteria in school and community-based organization settings.
• 10% - Collects, reviews and analyzes data related to tours and events on campus. Uses data to assess the effectiveness of these efforts in attracting quality students to UCSC. Produces special and annual event reports, and creates program evaluations for both internal and external audiences.
• 5% - Uses knowledge of department requirements and applicant pool, to assess the applicants' overall record and experience for final admissions determination and recommendation. Researches various educational systems as needed and analyzes academic records.
• 5% - Assesses needs, predicts, monitors, explains and reports expenditures for the Tours and Events unit. Assesses the return on investment (ROI) of new strategies and initiatives.
• 5% - Adheres to UC, UCSC, and Office of Admissions policies and procedures, such as travel and entertainment.

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and/or equivalent eperience.
• Advanced knowledge and experience working with a diverse student population.
• Advanced knowledge of project management including program design, implementation, and evaluation.
• Outstanding organizational skills with strict attention to detail to establish priorities, handle workloads, evaluate outcomes, and manage multiple activities.
• Experience maintaining accurate and detailed records, analyze and interpret reports, and formulate and present recommendations.
• Experience and knowledge of student recruitment, academic programs, or other educational activities, including the development of recruitment programs, and the creation of effective materials.
• Excellent verbal and written communication skills with the ability to provide and receive clear, concise information, and to effectively communicate and present complex, technical information in professional settings.
• Experience establishing and maintaining cooperative relationships with schools, universities, community organizations, and other institutions.
• In a higher educational setting, experience in interpreting policies and procedures for prospective students and the public.

PREFERRED QUALIFICATIONS

• Master's degree in a relevant field.
• Knowledge and understanding of UC, with experience in interpreting policies and procedures for prospective students and the public.
• Experience in education, counseling, or program promotion.
• Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Knowledge of UC admissions practices and procedures, including undergraduate evaluations.
• Experience with UC ASSIST web site and other UC admissions related web sites.
• Knowledge of languages other than English.
• Previous/related management and supervisory experience in an academic setting or similar environment.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California.
• Ability to work long periods of time at a computer with or without accommodation.
• Ability to perform essential physical job functions.
• Ability to safely perform the physical requirements necessary in storing and moving materials. The ability to lift light to moderate objects up to 40 lbs., with or without accommodation.
• Will be required to work a hybrid work schedule, days of the week and number of days to be determined, and be able to fulfill requirements of the UCSC telecommuting agreement.
• Ability to work a variable schedule including evenings and weekends.
• Ability to work occasional evenings and weekends as directed.
• Ability to occasionally work overtime with little or no advance notice.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to travel to multiple work locations on and off campus.
• Ability to travel within a defined regional or service area.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.


APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=48599&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.

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