Associate Director, Academic Services

Please make sure to read the job posting in its entirety as it reflects both the University roles and responsibilities, followed by the specific description.

Department

3034601 Bus-FT MBA Prgrm-Acad Services

About the Unit

The University of Chicago Booth School of Business is the second-oldest school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/

Job Family

Student Affairs & Services

Responsible for services targeting the physical, emotional, academic, and financial well-being of students, including but not limited to admissions, enrollment, athletics, career services, residence life, student activities, counseling, and health programs.

Career Track and Job Level

Academic Advising

Oversees the academic progress of students and advises students with academic difficulties. May apply counseling to students in need academically or personally. Responds to queries about students from faculty, parents, and staff.

P3: Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Role Impact

Individual Contributor

Responsibilities

The job uses best practices and knowledge of Academic Advising to lead a team of other academic advisors and provide guidance to students within the University's graduate programs. Works independently to respond to complicated queries about students from faculty, parents, and staff.  Should be as follows:  The job uses best practices and knowledge of Academic Advising to lead a team of other academic advisors and provide guidance to students within the University's graduate/undergraduate programs. Works independently to respond to complicated queries about students from faculty, parents, and staff.

1) Designs, implements and maintains student academic and administrative policies. Translates specialized knowledge of academic functions to complicated advising matters. Has a deep understanding of the activities of Study Abroad/ International Programs and functions for the University's graduate and undergraduate programs., 2) Manages on-boarding efforts related to coursework and academic planning delivered through various channels and on-line tools. Works mostly independently to facilitate graduation-related functions related to academic and degree requirements., 3) Acts as a main point of contact and recommends process improvements for other University Schools and Divisions' joint-degree programs., 4) Has a deep understanding related to the development of programming for non-academic matters, such as health and wellness and curricular programming. Designs and produces material for the handbook and other academically-related publications., 5) Performs other related work as needed.

Unit-Specific Responsibilities

1) The Associate Director of Academic Services serves as the primary contact for academic services for all Full-Time MBA, Evening MBA and Weekend MBA students, with the primary focus on supporting students and ensuring a successful experience. 

2) This individual is responsible for a large portion of the academic interface that supports the students’ Program of Study audit across the Full-Time, Evening, and Weekend MBA Program in addition to academic data processing and integrity, academic advising, growth and collaboration strategies, and other direction of the Academic Services team to ensure a successful MBA program experience.  

3) Advise students on course selection/planning and help manage career and professional goals during their program of study.

4) Educate and communicate with students about academic policies and requirements to ensure they have a successful academic experience.

5) Oversee specialized academic support for joint degree students.

6) Manage Dean’s Honor List and Awards process across all programs.

7) Oversee communication plan for Full-Time MBA, Evening MBA and Weekend MBA Program students and Chicago Booth staff.

8) Serve as point of contact for STEM concentration.

9) Provide oversight to assure the accurate processing of registration, academic records, and degree completion requirements.

10) Assist the Dean of Students with the editing of the Chicago Booth Student Handbook.

11) Assist the Director in the development and production of statistical reports as it relates to academic advising and trends.

12) Participate in the design and implementation of orientation for Full-Time MBA, Evening MBA and Weekend MBA Program students, including schedules, events, materials, and attendance at orientation events.

13) Process all GSAL coursework taken prior to matriculation for Full-Time MBA, Evening MBA and Weekend MBA Programs.

14) In collaboration with the Assistant Director, manage the Spring Quarter remote exam process.

15) Liaise with other Booth and University administrative offices to resolve administrative problems and to ensure timely processing of information.

16) Completes special projects and undertakes additional duties for Academic Services as assigned.

Unit-Preferred Competencies

1) Proven outstanding interpersonal skills including a management style that encourages teamwork and trust with students and other Chicago Booth administrative offices.

2) Balance empathy with consistent application of policies/procedures.

3) Excellent listening, written, verbal and presentation skills.

4) Consistently meet deadlines, to problem solve, to exercise good judgment, to prioritize, to make decisions, and to work under pressure during seasonal high volume.

5) Excellent organizational skills.

6) Willingness to work on a somewhat unpredictable schedule, with regular evening and weekend hours included.

Education, Experience, and Certifications

Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Preferred Qualifications

Education

1) Bachelor’s degree.

2) Master’s degree in an academically related field.

Experience

1) At least five years of responsible experience in higher education.

2) At least five years in academic advising, including a strong understanding of MBA curriculum.

Required Documents

1) Resume

2) Cover letter

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

FLSA Status

Exempt

Pay Frequency

Monthly

Pay Grade

Depends on Qualifications

Scheduled Weekly Hours

37.5

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Date

2019-11-07-08:00

Remove from Posting On or Before

2020-05-07-07:00

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.