Care Coordination Regional Manager (Business Administrative Associate)

Care Coordination Regional Manager (Business Administrative Associate)

Hiring Department: UIC Division of Specialized Care for Children

Location: Lombard, IL USA

Requisition ID: 1013216

Posting Close Date:

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

This position serves as Regional Manager to UIC DSCC's Home Care Region 2 office located in Lombard, IL.

Position Summary
This position administers the Division's programs in accordance with HFS, UIC and DSCC Administrative Rules and Policies with supervisory assistance of the Assistant Director of Operations of Home Care. The successful candidate will receive technical training and support from Central Administrative Office departments.

Duties & Responsibilities

• 1) Plans, directs and coordinates Home Care Program regional operations for the provision of services for DSCC home care participants in compliance with DSCC and HFS Policies and Procedures. a. Develops and implements a system for assuring the provision of agency required services. b. Analyzes and adjusts workload and workflow processes for optimal efficiency. c. Reviews compliance with policies and procedures through a quality assurance process. d. Facilitates the flow of communication throughout the assigned area of responsibility to enhance staff and agency effectiveness. e. Periodic visits to Home Care Program participants as needed

• 2) Administers personnel operations for the Program Office staff in accordance with University of Illinois Policy and Rules, SUCCS Statute and Rules, and DSCC personnel guidelines. a. Evaluates and manages the staffing needs of the Program region. b. Coordinates and implements Home Care Program region staff development and training. c. Conducts hiring, and provides training and ongoing supervision and evaluation of Program regional staff.

• 3) Promotes interagency cooperation and a network of integrated services. a. Identifies and coordinates the recruitment, development and liaison activities with DSCC providers/vendors and community resources. b. Coordinates public relation activities to the assigned geographic area. c. Engages the Home Care Program office staff in interagency initiatives.

• 4) Promotes intra-agency collaboration. a. Serves on DSCC committees. b. Provides management input regarding DSCC programs and policies. c. Coordinates program activities for participants served in both the Home Care and Core programs. Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation