Student Computer Operator-Student Hourly
Job Posting for Student Computer Operator-Student Hourly at University of Kansas
Position Overview
This position is in the Network Operations Center (NOC) which is open 24 hours, 7 days a week. Candidate hired will be trained to handle processes during planned and unplanned staff absences.
Routine work schedule: Saturday or Sunday 8-4
NOTE: Routine work schedule will vary at times in order to provide support where needed on all 3 shifts and different days of the week. Advance notice will be given and class schedules are always considered.
Routine work schedule: Saturday or Sunday 8-4
NOTE: Routine work schedule will vary at times in order to provide support where needed on all 3 shifts and different days of the week. Advance notice will be given and class schedules are always considered.
Job Description
- Answer phone and direct calls.
- Monitor system consoles, campus network, all data center servers, building and remote site security monitors.
- Respond to systems and service monitor information and initiate recovery or resolution.
- Document problems in ticketing system.
- Assist full-time staff in problem detection, reporting and resolution for all Data Center problems, environmental issues and events.
- Assist full-time staff in monitoring, problem reporting and quality assurance of nightly production processing.
- Assist full-time staff on Data Center floor.
- Project work as assigned.
Required Qualifications
1. Enrolled in 6 hours at The University of Kansas.
2. Grade point average of 2.0 or above.
3. Previous work experience with computers, as evidenced in application materials.
2. Grade point average of 2.0 or above.
3. Previous work experience with computers, as evidenced in application materials.
Preferred Qualifications
1. Anticipate longevity exceeding 1 year.
2. Able to work up to 15-20 hours a week.
3. Display excellent customer service skills.
4. Available to work during the summer months and most holidays and breaks.
2. Able to work up to 15-20 hours a week.
3. Display excellent customer service skills.
4. Available to work during the summer months and most holidays and breaks.
Additional Candidate Instructions
A complete application: online student application.
Application review will begin
August 7, 2023 and will continue until the position is filled.
Work schedule:
- varies at times to provide support where needed on all 3 shifts and different days of the week
- Saturday OR Sunday 8-4
- work 15-20 hours per week
- available to work summer months and most holidays and breaks
Contact Information to Applicants
Nancy Baker, nbaker@ku.edu
Advertised Salary Range
15.00
Work Schedule
15-20 hours per week
Apply to Job
Posting Information
- Posting ID: 25098BR
- Department: Information Technology
- Primary Campus: University of Kansas Lawrence Campus
- Reg/Temp: Temporary
- Employee Class: S-Student
Salary.com Estimation for Student Computer Operator-Student Hourly in Lawrence, KS
$118,269 to $143,487
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Job openings at University of Kansas
University of Kansas
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University of Kansas
Lawrence, KS
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University of Kansas
Lawrence, KS
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University of Kansas
Lawrence, KS
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