Communicative Disorders: Clinic Operations & Outreach Coordinator

Position Title: Communicative Disorders: Clinic Operations & Outreach Coordinator

Department: 2520|Communicative Disorders

Responsibilities:
The CODI: SLHC Operations and Outreach Coordinator position is responsible for facilitation and alignment of faculty and clinical staff decisions with the strategic departmental mission. This is accomplished through clinical coordination, departmental compliance, and outreach to vested stake holders. This professional will partner with the CODI Department Head and SLHC’s Clinical Director to design, implement, and report on all aspects of education, research, and community interaction necessary to implement national, federal, local, and University standards. The position will have decision-making authority over implementation of departmental and clinic scheduling. The coordinating partner will oversee development, expansion and monitoring of billing policies, procedures. Additionally, the successful CODI: SLHC Coordinator will grow revenue generation through expanded implementation of departmental and clinical services as a merchant department and community liaison.  

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Creation of this new position meets and coordinates essential functions from two main categories: Those currently performed by department administration; Those performed by the administrative assistant, graduate assistants, or student workers.
The execution of the essential functions listed below are currently accomplished by the SLHC’s Clinic Director and CODI DH. Partnering with the CODI:SLHC Coordinator will enable the Director and DH to focus more explicitly on their primary responsibilities while developing the specific areas as progress towards mission and strategic plan fulfillment occurs.  The essential function required of the CODI:SLHC Coordinator include:
Coordinate the development and maintenance of CODI department as ASHA recognized continuing education provider.
The successful CODI:SLHC Coordinator will survey regional and national professionals to identify need and assist in the development of revenue generating continuing education opportunities for faculty and department.
Determine the need for community outreach trainings for partners affiliated with department and clinic. This includes decision making authority on outreach topic/focus selection, recruitment of appropriate professionals, scheduling, planning, and holding outreach experiences.
Prepare and coordinate policies and procedures to ensure clinic office procedures comply with state licensing and national accreditation requirements.
Coordinate systematic data collection necessary for annual programmatic review of all programs within department, including annual MS program accreditation.
Immediate supervisory responsibility for graduate assistants assigned to CODI office and all CODI work-study students. This includes training for all employed students as well as time sheet approval.
Maintain HIPAA, FERPA, and IRB training necessary to serve as a departmental liaison, in collaboration with DH and CD, for research conducted between faculty/staff and clinic clients/participants.
Oversee day-to-day implementation of departmental policies for research and data tracking compliant with IRB and all federal privacy policies.
Collaborative design, preparation, and maintenance of clinical data collection database and relevant reports for departmental accreditation and research purposes. From this database, the successful CODI:SLHC Coordinator will identify opportunities for faculty generated external funding.
Provide initial summer advising for all incoming freshman and year-round advising for UG transfer students entering the major.
Collection and tracking of educational data for clinical cohorts to ensure standards and educational experiences comply with national accreditation requirements for graduation.
Preparation of reports tracking clinical data, for both on-site and off-site clinical experiences.
Decision making authority to prepare clinical schedules for on-site and off-site educational opportunities using national accreditation standards and cohort specific data.
Coordinate departmental website and social media presence.
The execution of the essential functions listed below were potentially accomplished by the retiring administrative assistant. The successful CODI: SLHC Coordinator will oversee and complete the following essential functions:
Primary responsibility for compiling and organizing data for accreditation, community partnerships, and potential donor reports at appropriate intervals.
Development of data collection technologies to evaluate departmental and clinical education from the perspective of multiple stakeholders. This includes the development and execution of surveys needed to demonstrate effective use of clinical and departmental resources for community partnerships.
Responsible for the preparation and maintenance of off-campus affiliation agreements throughout the region.
Assist the Clinic Director with tracking establishment of new affiliation agreements and preparation of rotating schedule for on-sight visits of off-campus partners.
Preparing and maintaining clinic budgets for routine and consumable supplies needed to educate undergraduate and graduate clinicians.
Preparing orders and reconciling expenses through university programs for routine departmental and clinic expenditures. 
Primary responsibility for all day-to-day financial transactions between the general public (e.g., clients, participants, and professional educators) and events/clinic sessions conducted by CODI faculty and staff.
Develop and maintain financial records, billing statements, and deposits for clinic clientele, community participants, and donors for all events conducted by CODI faculty and staff.
Responsible for training graduate staff and for accurate processing of all credit card transactions according to UL Lafayette Merchant Department regulations.
Maintain and design, with faculty input, online payment portals for department events.
Prepare reports for clinic financial information for review by Clinic Director, Department Head, and other administrative departments.
Compile and prepare clinic statistics for reporting to necessary stakeholders.
Communicate with the UL Lafayette Foundation to monitor donations made to the department and maintain basic follow-up communication with donors on behalf of the department.  

Qualifications:

Required Education and Experience:

Bachelor’s level education required.

Must have necessary computer skills to prepare and maintain departmental reports and databases necessary for coordination of cohort educational information, client/participant records, and clinic-based research data. Must have knowledge of or willingness to train in national, federal, and local guidelines/regulations for departmental accreditation and state licensing standards.


Preferred Education and Experience

Experience in clinical therapy settings and office management preferred.
Must have interprofessional skills required to work closely with a variety of personnel and stake holders to maintain department’s education and research missions. Must have technological skills needed to design and maintain department and clinic website to standards of department, university, and accreditation body. Mid-high level of professional, medical, and educational ethics.

Job Ad# (req2166)