IT Systems Specialist

Position Title: IT Systems Specialist

Department: 2061|Library

Responsibilities:

The University of Louisiana at Lafayette University Libraries is seeking an IT Systems Specialist to join their team. Reporting to the IT Coordinator, the successful candidate will be responsible for various tasks related to the management, maintenance, and support of library websites, applications, and systems.

The key responsibilities of the IT Systems Specialist include: 
-Website and Application Administration: Managing selected library websites and applications, which involves adding content, customization, and ongoing maintenance for the main library website, library research guides platform, and other library resources. 
-Library System Administration: Serving as a backup library system administrator, assisting with the management of the Integrated Library System (ILS), and supporting client software installations. 
-Equipment Deployment and Inventory: Assisting with the deployment and inventory management of library equipment. 
-Technical Support: Responding to calls for assistance, questions, and requests from library staff. Troubleshooting hardware, software, and other technical issues in both library staff and public areas. 
-Knowledge of Library Systems: Maintaining a working knowledge of library systems, workflows, and equipment. 
-Project Support: Providing leadership and support for library projects and initiatives. 
-Professional Development: Attending meetings, training sessions, and conferences related to the LOUIS consortium system administration, as well as state, regional, and national conferences to stay updated on technological developments, issues, and opportunities. 
-Statistical Analysis and Reporting: Performing statistical analyses and preparing an annual report for the department. 
-Committee Involvement: Serving on designated library and university committees.

This job offers an opportunity to contribute to the functioning of the University Libraries' IT systems and to actively participate in various library projects and initiatives. The successful candidate will need to possess technical expertise, effective communication skills, and the ability to work both independently and within a team environment.

Qualifications:

Required Qualifications: 
-A Bachelor's degree in a relevant field (e.g., Computer Science, Informatics, Information Technology) and 2 years of full-time work experience in an IT role 
-OR an Associate degree in a relevant field (e.g., Computer Science, Informatics, Information Technology) and 4 years of full-time work experience in an IT role. 

Preferred Qualifications: 
-Knowledge of HTML, CSS, JavaScript, and proficiency in at least one additional general-purpose programming language. 
-Experience in system administration and help desk support. 
-Strong ability to work independently and collaboratively as part of a team. 
-Good interpersonal, oral, written, analytical, and organizational skills. 
-Effective communication and collaboration with other library and university departments. 
-Promptness in responding to requests and the ability to perform duties efficiently. 
-A positive attitude towards co-workers and job duties, with a willingness to help others achieve their objectives. 
-Ability to work with and support a diverse population of students, faculty, staff, and community members.

Job Ad# (req2445)