Medical Secretary - Infectious Disease and Surgery

COMMUNICATIONS AND COLLABORATION: Protects the privacy and confidentiality

of patients and employees. Addresses patients, families, visitors, co-workers and
physicians with courtesy and respect. Respects patients' rights by addressing patient
by name and maintaining confidentiality. Collaborates with the patient, significant
others, and ancillary departments to become a multidisciplinary health -
care team whose goal is to provide care that is continuous and well-coordinated. Accurately maintains
charts, files, and identification numbers. Obtains, verifies and documents required patient information.

PATIENT SUPPORT: Responsible for patient check-in and discharge, scheduling.

OFFICE REGISTRATION: Facilitates an efficient and professional registration process through the attainment of demographic and financial information, via face-to-face registration, that is pertinent to appropriate reimbursement and statistical analysis. Responsible for entering information accurately in both the Medical Records and Patient Billing systems. Ensures completion and accuracy of all registration forms and documents and schedules follow-up visits into proper systems. Prints daily clinic schedules, prepares new patient information packets, answers telephone and triages calls/questions as appropriate. Collects physician practice authorizations, enter appropriate information in both registration/billing systems. Instructs patients to obtain referrals as needed. Assists with follow up directly with referring physician office as needed. Explains general policies related to registration, co-payments, referrals, pre-authorizations, and deductibles as well as policies related to physician billing and different specialty services within UMSJMG. May be required to travel.

THE MEDICAL HEART OF MARYLAND

Treating over 330,000 patients every year, the University of Maryland Medical Center is at the vital core of Maryland's health care system and community. We're known for our prestigious expertise in innovative research and education, along with the talented staff and advanced centers that make it all possible. The R Adams Cowley Shock Trauma Center, the world's first center dedicated to trauma, treats more than 7,500 critically injured patients a year with an incredible 97 percent survival rate. We also have one of the nation's largest kidney and pancreas transplant programs at The Joseph and Corinne Schwartz Division of Transplantation, home to Maryland's first steroid-free protocol and pancreas/kidney transplant. From our National Cancer Institute-designated UM Marlene and Stewart Greenebaum Cancer Center to The University of Maryland's Children's Hospital, one of the largest pediatric centers in the state, we are dedicated to saving and transforming lives.

Education
High School Diploma or GED (Required)
2 year / Associate's Degree (Preferred)

Certification / Licensure / Registration
Not Applicable – No Certification and Licensure Requirements required or preferred

Experience and Skills
0 - 1 year Related experience (Required)

Required Skills: Strong Verbal Communications Skills, Strong Written Communications Skills, General
Clerical Skills, Basic Computer Skills, Multi Line Telephone Operational Skills, Excellent Organizational Skills,
Strong Customer Services Skills

All your information will be kept confidential according to EEO guidelines.