Engagement Specialist

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

Michigan Engineering values the vast knowledge and experience of our alumni and believes they play an important role in each student’s college experience. The Engagement Specialist plays a key role as a member of our engagement team, helping to engage alumni in meaningful opportunities with our students, faculty, and the College.

Mission Statement

About the College of Engineering

Michigan Engineering seeks to recruit and retain a diverse workforce as a reflection of our commitments to serve the diverse people of Michigan, fulfill the College’s Guiding Principles, and sustain the excellence of the College of Engineering.

To learn more about diversity, equity, and inclusion visit: https://www.engin.umich.edu/about/diversity/

To learn more about the College of Engineering strategic vision visit: http://strategicvision.engin.umich.edu

Responsibilities*

The Engagement Specialist’s responsibilities will include, but not be limited to the following:

• Alumni Volunteering Program - Manage and execute 30 minute and long-term mentoring with alumni and students using PeopleGrove. Long-term mentoring ~450 alums matched to ~450 students each year. 30-minute mentoring ~100 alums and ~500 students.
• Tracking and reporting alumni engagement activities, and student team members using Salesforce and DART. In addition, use Salesforce for event input, newsletter list pulls, updating individual’s preferences as well as tracking members of student orgs & teams
• Manage the creation of monthly alumni engagement newsletter using Marketing Cloud for alumni, faculty, and staff, and students.
• Manage the logistics and execution of the annual Xplore and Discover Engineering events for alumni and kids. Xplore (450 people) and Discover is (350 people).
• Lead the creation and rollout of new alumni engagement initiatives to expand alumni participation throughout the College.
• Co-lead the alumni engagement community of practice. Lead and support alumni college-wide engagement projects.
• Support the Dean’s Leadership Advisory Board and the Michigan Engineering Alumni Board with logistics, subcommittee coordination during the 2 semi-annual meetings, and general support.
• Department Open Houses, Majors Fair, and Engineering Research Symposium Judging - recruit and manage alumni volunteering for these events. ~150
• Alumni awards - manage the annual nomination process using InfoReady
• Other duties as assigned.

Required Qualifications*

• A bachelor’s degree with 3 or more years of relevant experience is preferred.
• One or more years of experience working in an alumni engagement or events environment.
• Excellent communication skills.
• Ability to successfully work in collaborative teams.
• A dynamic personality with excellent interpersonal, and communication skills.
• Proven ability to set and manage priorities (for self and for projects), handle multiple assignments and deadlines, and operate in a flexible, professional manner.
• Ability to adapt to change and thrive in an environment filled with change.
• Creativity for identifying and creating interesting and meaningful opportunities for alumni to engage with each other, current students, faculty, and the college.
• Ability to build productive relationships with faculty, staff, students, and others to help create interesting, fun, and meaningful opportunities for alumni to engage throughout all areas of the college.

Desired Qualifications*

• Salesforce user experience in generating reports and updating profiles.
• Marketing Cloud experience in creating and sending emails.
• InfoReady, and Peoplegrove experience.

Work Schedule

STARR Classification

This position is classified as a Mobile position in the STARR program. Upon completion of training the selected candidate will be required to be on-site as needed, typically 2-3 days per week.

More information can be found here: https://rpm.engin.umich.edu/human-resources/telecommuting/

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.