Internal Communications Associate

Executive Communication & Marketing

The Joint Office of Strategic Communications and Marketing’s Internal Communications team seeks a Strategic Communications Associate to work in support of the creation and execution of integrated communication and marketing strategies that articulate key employee programs and further the university's strategic and operational needs.

Working closely with the Assistant Director of Internal Communications and other team colleagues, this position helps support communications coordination and advance messaging primarily on behalf of the Offices of Human Resources, serving both the University of Missouri-Columbia and initiatives/programs with reach across the full University of Missouri System.

From routine maintenance on published materials to full-scale communication campaigns, from conveying deadlines for annual employee processes to amplifying the stories of faculty and staff, this resourceful contributor works towards the team’s mutual success in delivering multi-channel communications plans and creative services to internal partners, as well as effective distribution to target audiences.

Nature of Work

• Develops effective marketing and communications strategies, plans, programs, and materials of a specialized and complex nature for a university publication or communications department.
• Performs routine assignments using existing procedures, practices, techniques, etc.
• Assists in the development and implementation of communications strategies and plans
• Performs a variety of standard assignments and responsibilities and makes recommendations for improvement/efficiency, resourcing, etc., as necessary
• Uses existing procedures to solve standard problems and/or correct standard, routine issues
• Researches and/or analyzes information and uses standard practices to make informed judgments and recommendations
• Works within standardized procedures and practices to achieve objectives and meet deadlines in accordance with established priorities, timelines, budget, etc.
• Exchanges straightforward information, asks questions, and checks for understanding
• Develops working relationships with internal parties and may work with external parties, as needed

Key Responsibilities (to be completed by department)

• Research, develop, and deliver communication materials for diverse audiences based on overall internal communications strategy
• Connect and collaborate with colleagues to align messages across channels and address stakeholder needs while considering university culture
• Write, edit, and proofread internal communications and work with management to develop and execute communication plans
• Develop, update, and maintain website content, programmatic resources, and training materials
• Assist in tracking and monitoring communications results and developing programs for continuous improvement
• Act as a storyteller for internal audiences to positively impact university culture

Supervision Received

Receives instruction, guidance, and/or direction from more senior level roles

Supervision Exercised

May mentor others in completing communications duties

Salary Range: $21.63 - $26.44 hourly

Grade: GGS-009

University Title: Strategic Communications Associate II

Internal applicants can determine their University title by accessing the Talent profile tile in myHR.

Monday-Friday, 8a-5p

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Experience in an internal or external communications role
Knowledge of content management systems a plus

Resume, cover letter and writing samples required.

Columbia, Mo., is known as an ideal college town, combining small-town comforts, community spirit and low cost of living with big-city culture, activities and resources. Home to nationally renowned public schools and other colleges and educational centers, Columbia is packed with restaurants and entertainment venues and hosts more than a dozen annual cultural festivals.

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version