Coord,Clinic - req# 25626

The division of Pediatrics and HPB are looking to hire a Clinic Coordinator for their divisions. The Clinic Coordinator will support the day-to-day administrative activities as well as schedules; coordinate patient and/or attending appointments and examinations; collect and maintain medical data and records; and coordinate and facilitate patient communications between the clinic and the faculty.

Duties and Responsibilities

1. Interacts with and/or oversees interaction with patients, in person and/or over the phone; assesses nature and urgency of complaint, obtains preliminary patient and insurance information, and schedules and coordinates appointments with practitioners.
2. Obtains, creates, and maintains patient charts, histories, and related records and files; maintains manual and automated patient recordkeeping systems.
3. Coordinates specialists' referrals.
4. Assists in administrative problem solving, program/project planning, development, and execution of stated goals and objectives.
5. Provides receptionist, staff, and secretarial support for the clinic; schedules and facilitates meetings and/or classes, initiates and prepares correspondence, researches information, and prepares reports, as appropriate.
6. Ensures that all clinical administrative procedures, records and documentation are in compliance with relevant regulations, policies, and standards; compiles and prepares operational and activity reports, in compliance with procedural requirements.
7. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills and Abilities Required

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Skill in the use of personal computers and related software applications.
• Records maintenance skills.
• Skill in budget preparation and fiscal management.
• Knowledge of clinical operations and procedures.
• Knowledge of medical terminology.
• Ability to gather data, compile information, and prepare reports.
• Ability to maintain calendars and schedule appointments.
• Knowledge of related accreditation and certification requirements.
• Ability to react calmly and effectively in emergency situations.
• Ability to lead and train employees, to include organizing, prioritizing, and scheduling work assignments.
• Ability to analyze and solve problems.
• Ability to perform basic patient assessments and referrals.
• Ability to make administrative/procedural decisions and judgments.
• Knowledge of patient care charts and patient histories.
• Ability to create, compose, and edit written materials.
• Ability to interact and communicate with people over the telephone, often in stressful situations.
• Organizing and coordinating skills.
• Knowledge of medical billing procedures.
• Knowledge of patient registration procedures and documentation.
• Receptionist skills.
• Knowledge of clinical reporting requirements.

See the Position Description for additional information.

• Clinic-Specific Certification may be a requirement in some specific positions.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

• Skills in the use of personal computers and related softwareapplications (Microsoft Word, Excel, Powerpoint, Microsoft Teams, TigerConnect,Zoom, etc.)
• Ability to maintain multiple calendars and schedule appointments ina fast-paced environment

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.