Program Director of Operations, Facilities/Event Management

The University of Notre Dame (ND.jobs) is accepting applications for a Program Director of Operations, Facilities/Event Management.

Applications will be accepted until 5/10/2022.

Notre Dame Athletics is committed to building a diverse workforce passionate about maximizing the student-athlete experience. Our pillars of Education; Excellence; Faith; Tradition; and Community guide us in the work we do each day. We are eager to attract, recruit, and retain individuals who positively contribute to a collaborative, inclusive working environment where all may thrive.

Building on the University's Spirit of Inclusion, we are committed to the work needed to cultivate sustainable progress and change. As a prospective member of Notre Dame Athletics, we encourage you to apply if you embrace, embody, and demonstrate a commitment to the aforementioned values.
The Operations Program Director will serve as a member of the Facilities and Event/Game Management Unit.

This role will:

• Serve as the primary Event Management System (EMS) specialist for the Athletics Department.
• Maximize the use of EMS and related applications in support of the division's objectives.
• Maintain a working knowledge of the Athletics Department's processes specific to EMS and related applications.
• Continue to drive efficiency through ongoing collaboration with unit leaders to identify and address process gaps.
• Develop a strong partnership with UEE, OIT and other campus partners to help establish a community of standards concerning the use of EMS and supporting applications.
• Hold athletics department EMS users accountable for entering event information in a consistent, accurate, and timely manner.
• Provide new and ongoing EMS training to athletics department staff users.
• Directing all facets of game day for select sporting events; as well as assist members of the Department with additional sporting events where collaboration is essential.
• Manage, direct and deploy staffing in all necessary areas for each event with having the safety and security for all working staff, student-athletes and patrons at the utmost importance.
• Oversight of summer camps administration and working with management staff to ensure all camps are adhering to University, Department, State and Federal guidelines.
• Position will be responsible for managing card access process for the department to include not limited to granting access, creating levels of access and working with appropriate facility managers for access control.
• Plan, execute, and manage mid-major special events on behalf of the athletics department (e.g. UA Flag Football championships, etc.).
• Additionally, this position will play an integral role and work closely with athletics leadership in the management of major revenue generating athletic events on campus (e.g. Liverpool FC, NHL Winter Classic) as well as with the overall planning and execution of the Shamrock Series weekend as well as other special University events.
• This individual will be responsible to collaborate and partner with numerous University departments and external partners, which will be paramount to ensure successful execution and continuous improvement of special events.
• Provide oversight of the Usher Program to determine annual and on-going training, staffing levels and placement of staff.
• Working with the spectator experience/premium services staff to interface with coaches, student-athletes, visiting teams and fans.
• Develop a comprehensive program that addresses customer service/improvement, security and safety and training components.
  
  Other duties as assigned by the Senior Associate Athletics Director, Facilities, Events and Revenue

Minimum Qualifications:

• Bachelors degree in business or sport administration or related field.
• 5 to 6 years related experience in facility and game/event management.
• Knowledge of NCAA/ACC rules and regulations.
• Knowledge in customer service and training programs.
• Excellent written and oral communication skills, ability to multi-task effectively, good interpersonal skills, ability to create a team environment required.
• The ability to think outside the box. Strong organizational skills essential.

Preferred Qualifications:

• Prior experience managing EMS or similar scheduling systems.
• Background in managing mid to large range athletics and special events.

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!

This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.

Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S221584. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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