System Analyst - Limited Duration

Department: Business Affairs
Classification: Info Technology Consultant
Appointment Type and Duration: Limited Duration (Classified), Limited
Salary: $20.28 - $37.59 per hour
FTE: 1.0

Review of Applications Begins

January 21, 2024; position open until filled

Special Instructions to Applicants

Department Summary

Business Affairs (BA) provides efficient and effective business services for University of Oregon (UO) students, faculty, and staff; manages and secures UO material assets; and ensures UO business is conducted in accordance with all applicable regulations, policies, procedures, generally accepted accounting principles, and sound business practices.

Business Affairs consists of 5 divisions reporting to the Associate Vice President for Business Affairs and Controller and provides direct services to staff, students, and UO departments: Financial Services/Accounts Payable/Travel, Student Financial Services, Payroll, Information Systems, and Treasury Management. These divisions manage one of the largest payrolls in Eugene, support UO expenditures totaling more than $500 million annually, and manage the billing and collection of tuition and fees for more than 24,000 students. Business Affairs has approximately 64 FTEs and an annual operating budget of $6.4 million.

This position is part of the Payroll division.

Position Summary

The System Analyst is a vital member of our Payroll team. Their primary responsibility is to ensure the efficient operation of critical enterprise business systems, with a specific focus on UKG Ready Timekeeping and Leave Management (TLM), and Ellucian Banner Human Resources Information System (HRIS). The incumbent will be responsible for maintaining UKG Ready configurations and will collaborate with Information Services colleagues to enhance integrations between UKG Ready and Banner HRIS.

The System Analyst will develop and maintain online training videos, step-by-step procedures, and user documentation, and support the daily use of UKG Ready and Banner HRIS by university employees, managers, and payroll administrators.

The System Analyst will co-chair the UKG Service Advisory Board and collaborate with key service users/stakeholders to make service management decisions. They will serve as a company administrator in UKG Ready, responsible for problem escalation and resolution by the vendor. They will conduct regular system maintenance tasks, and conduct upgrade testing to ensure the overall health and reliability of the system.

Collaboration is key in this System Analyst role, as the incumbent will work closely with Payroll, Business Affairs Information Systems, and other campus colleagues on various projects and initiatives. The successful candidate will be a proactive problem-solver, adept at navigating complex systems, and committed to ensuring the continuous improvement of critical enterprise business systems.

This position is based in Eugene and primarily works an 8:00 AM - 5:00 PM, Monday-Friday schedule, with some level of flexibility including the option for remote work up to two days per week. All adjusted work arrangements require supervisor and leadership approval.

Minimum Requirements

This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

Professional Competencies

• Subject matter expertise in a discipline or body of knowledge.
• Knowledge of system utilities, features, maintenance procedures, and general operation.
• Interpersonal and communication skills in working with users to interpret needs and provide appropriate support.
• Knowledge of information technology systems, including enterprise systems, configurations, data structures, integrations, and reporting.
• Ability to analyze and troubleshoot system integration errors.
• Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation.

Preferred Qualifications

• Experience administering/supporting UKG Ready TLM.
• Experience using/supporting Banner HRIS or similar enterprise payroll systems.
• Experience designing training materials and conducting training sessions.
• Experience consulting with end users, reconciling competing demands, and achieving consensus.
• Experience creating and maintaining end-user documentation.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.