Gift Services Specialist I - Advancement & Alumni Engagement

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 10346
Full/Part Time: Part Time

Org Marketing Statement

The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on USTA Today or on TwitterInstagram, Facebook, YouTube or LinkedIn.

UTSA, situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.

Posting End Date

Applications will be accepted through 11:59 PM CDT on 08/03/2023. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary

Salary Range: $41,787.20 annualized, commensurate with education, experience and qualifications.

Hours per Week

Non-Exempt Position: 40 hours per week.

Required Application Materials

• Resume and Cover Letter required.

Essential Functions

Job Summary

UTSA Advancement & Alumni Engagement seeks a full-time detail-oriented individual with problem-solving skills to serve as a Gift Services Specialists I.

• The Gift Services Specialist I will serve as a member of the Advancement Services & Operations team. They will be responsible for a variety of complex duties associated with processing event data, memberships and gifts made to the university.

Duties

Specific responsibilities include, but are not limited to:

• Receives and processes various events, memberships and gifts in the form of pledges, pledge payments, matching gifts, and other comparable methods; assigns funds, campaign, appeal, solicitor codes and creates electronic files.
• Determines appropriate gift designations by reviewing accompanying documentation or requesting additional information prior to entry.
• Prepares daily deposits and delivers deposits to the Office of Fiscal Services.
• Review gift related mail for biographical information updates; create and update constituent records as needed.
• Interacts directly with staff, donors and general public to respond to inquiries regarding donations.
• Assists with organizing and maintaining filing system.
• Assists in maintaining operating procedure documents to support department activities and increase productivity and quality assurance of gift processing.
• Performs other duties as assigned.

Required Qualifications

• High School Diploma or GED and 4 years of data entry, administrative support, bookkeeping experience and/or directly related experience required. Additional education may substitute for experience on a one for one basis.
• Ability to maintain a high level of productivity and quality in a fast-paced, deadline-driven, team environment.
• Problem-solving skills and ability to proactively analyze issues.
• Ability to maintain confidentiality.
• Strong interpersonal skills; demonstrated superior customer service skills.
• Computer knowledge and ability to use word processing, email, spreadsheet and database software programs.

Preferred Qualifications

• Associate's degree from an accredited institution.
• Clerical, administration support and/or bookkeeping experience with basic understanding of accounting principles.
• Similar development, gift processing, or financial experience.
• Similar experience in higher education.
• Experience with The Raiser's Edge database.
• Knowledge of matching gift policies and procedures.

Working Conditions

This position will have a Hybrid-Regularly work modality, after initial probationary period. This position will allow working both remotely and on campus (approximately five or more days on campus per month). Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

EO/AA Statement

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.