Program Coordinator

Details

Open Date 01/09/2024

Requisition Number PRN37379B

Job Title PS Coordinator, Admin Program

Working Title Program Coordinator

Job Grade D

FLSA Code Administrative

Patient Sensitive Job Code? Yes

Standard Hours per Week 40

Full Time or Part Time? Full Time

Shift Day

Work Schedule Summary

Monday – Friday, 8:00am – 4:30pm

VP Area U of U Health - Academics

Department 00848 - Pediatric Administration

Location Campus

City Salt Lake City, UT

Type of Recruitment External Posting

Pay Rate Range $31,600 to $55,621

Close Date

Open Until Filled Yes

Job Summary

Job Summary:

The Division of Pediatric Gastroenterology in the Department of Pediatrics, University of Utah School of Medicine, has an immediate opening for a Program Coordinator. The Program Coordinator will oversee the daily operations, coordinate and maintain the Eosinophilic Esophagitis (EoE) clinic and population served. The incumbent for this position is responsible for managing a database of EoE patient information (including information regarding diagnosis and treatment) and coordinates follow-up throughout the care continuum. The Program Coordinator will serve as the primary contact for emergency medicine, surgery (both ear, nose & throat and pediatric surgery) and allergy, about possible new EoE diagnoses and will educate colleagues about the Eosinophilic Esophagitis “FastTrack” endoscopy program.

For an overview of programs coordinated by the Research Education Office, please visit https://medicine.utah.edu/pediatrics/research/education/

The University of Utah offers a comprehensive benefits package including:

• Excellent health care coverage at affordable rates
• 14.2% retirement contributions that vest immediately
• Generous paid leave time
• 11 paid Holidays per year
• 50% tuition reduction for employee, spouse, and dependent children
• Flex spending accounts
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Additional benefits information is available at www.hr.utah.edu/benefits

Responsibilities

Essential Functions:

Clinical Program Coordination

1. Oversees daily Eosinophilic Esophagitis program operations and supports the Eosinophilic Esophagitis providers to coordinate program activities of the Eosinophilic Esophagitis clinic. 2. Maintains a database of new Eosinophilic Esophagitis diagnoses, tracks initial disease treatment, and coordinates follow-up. 3. Routinely follows up with Eosinophilic Esophagitis patients regarding medication adherence/administration and contacts patients to gauge their response to therapy. 4. Helps to arrange a surveillance endoscopy when this procedure is indicated. 5. Coordinates clinic visits between patients and Eosinophilic Esophagitis providers when a visit is needed to gauge response to therapy, answer in-depth questions or discuss results of recent endoscopy/biopsy. 6. Tracks quality metrics in endoscopy. 7. Assists with writing 1-2 Eosinophilic Esophagitis research papers and/or posters per year, including writing, maintenance of Institutional Review Board compliance, data organization \ /- analysis, and submission preparation. 8. Collaborates nurses and the prior authorization team to seek alternative options to cover the cost of patient medications when necessary. 9. Assists with various duties in the Eosinophilic Esophagitis clinic, such as ensuring the suitable patients are scheduled into the clinic and helping with clinic prep/discharge/follow-up. 10. Serves as point of contact for emergency medicine, surgery (both ear, nose & throat and pediatric surgery) and allergy about possible new diagnoses and educates these colleagues about Eosinophilic Esophagitis fast track endoscopy program. 11. Reviews data from EoE “FastTrack” endoscopy program to ensure the appropriate patients are being brought for endoscopy and prepares data to revise parameters of the program

Team Player

1. Demonstrates willingness to innovate and develop the position’s functions as needed within a changing clinical environment. 2. Professional, friendly, helpful colleague within the Department and shows commitment to representing the University of Utah’s excellence when coordinating with those outside our institution, such as patients, referring providers and colleagues at meetings. 3. Demonstrates initiative, flexibility, enthusiasm, positive attitude, teamwork and commitment to the fourfold mission of the Department. 4. Professionally navigates a changing virtual environment and is accountable to commitments, colleagues, and timeliness of work product. 5. Demonstrates a working knowledge of common software programs and applications, such as iCentra (Cerner EHR ) and EPIC , Microsoft Office Suite products (Word, Excel, PowerPoint, Outlook), Adobe Acrobat, cloud-based calendar systems, and internally-used products such as QGenda and CIS .

Problem Solving:

This position provides coordination and initial decision making for tasks related to the Eosinophilic Esophagitis clinic. The incumbent will have direct support from EoE medical providers and nurses. The clinic outcome often impacts the University as a whole. Problems arising from these coordinatin efforts will be addressed by the incumbent who will refer to the manager and clinic providers for issues outside of program policy and procedure guidelines.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Bachelor’s degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience) required. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Preferences:

• Experience with patient coordination;
• Prior work experience in the medical field or work/study programs;
• A self-starter who is able to work on tasks independently;
• Personal computer proficiency in Excel, Word, and PowerPoint and willingness to learn new programs (primary statistical analysis package is STATA );
• Excellent organizational and time management skills, with outstanding attention to detail;
• Ability to work closely with various medical providers;
• Willingness to interact directly with Eosinophilic Esophagitis patients and their parents;
• Strong writing skills for both patient communications and medical research submissions;
• Prior experience with a medical research team is preferred, including coursework/facility with statistical analysis packages and experience writing academic research posters or papers.

Applicants will be screened according to preferences.

Type Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.