STUDENT SUCCESS COACH

University of Wisconsin–Madison
Madison, WI Full Time
POSTED ON 10/8/2022 CLOSED ON 11/1/2022

What are the responsibilities and job description for the STUDENT SUCCESS COACH position at University of Wisconsin–Madison?

Job Summary:

Reporting to the Assistant Director for Student Success, the Success Coach will join a team that supports holistic student growth and excellence for undergraduate students within the Wisconsin School of Business (WSB). The Success Coach will provide coaching for students to help them overcome academic challenges, develop their academic skills, connect with campus and community resources, manage their time, set goals, and explore support systems for wellness and mental health. Primary responsibilities of the Success Coach include working directly with students in one-on-one and group settings to coach them through a high-touch support and advocacy model.

The Success Coach will work closely with the School of Business's Success Coaching team, including the Assistant Director of Student Success, another Student Success Coach, and a Graduate Project Assistant, as well as other members of the Student Success and Policy unit and the broader Undergraduate Program. The Success Coach will be foundational in building and growing this exciting student success program in collaboration with colleagues within the WSB and around campus to develop a framework to support individual student success. The Success Coach may also develop and facilitate workshops, drop-in services, and other support initiatives.



Responsibilities:
Provides direct service to families and individuals. Responds to referral service, creates and implements action plans, and interacts with clients, families and community contacts. Collaborates with professionals and other community service bodies, provides on-call services, makes referrals, and prepares reports and summaries.
  • 50% Serves as primary resource and referral source for students/clients in dealing with a crisis and/or mental health issues
  • 15% Assesses needs of students/clients and provides or recommends interdisciplinary care
  • 25% Creates, implements, coordinates, and monitors treatment plans to assist students/clients in meeting wellness goals
  • 5% Documents all cases and accurately maintains records of cases discussed
  • 5% Prepares reports based on documented data as needed

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion



Education:

Required
Bachelor's Degree

Preferred
Master's Degree



Qualifications:

Required

At least 1 year of experience empowering undergraduate students or other young adults to achieve academic or holistic success, including graduate assistantships or practicums.

Preferred
Well-qualified applicants will further possess:
  • Experience working with and collaborating with multiple stakeholders or partners
  • Creativity and resourcefulness, especially when it come to designing workshops or other initiatives to support students thriving
  • Experience developing initiatives to support students who are struggling academically
  • Experience working with and serving students from underrepresented backgrounds
  • A commitment to diversity, equity, and inclusion demonstrated through engagement with trainings, student support, or education


Work Type:

Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

The availability of the Success Coach must align with student availability. Hours will vary between 8:30am - 4:30pm Monday through Friday, and may include occasional evening hours.



Appointment Type, Duration:

Ongoing/Renewable



Salary:

Minimum $50,000 ANNUAL (12 months)
Depending on Qualifications
The employee in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.



Additional Information:

Diversity and inclusion are primary values for the Wisconsin School of Business and are integral to achieving our strategic goals. We seek candidates with an awareness of and commitment to the principles of diversity and inclusion across all spectrums. Our school is committed to continuously increasing the cultural competence of its staff and faculty members through school-wide forums and professional development opportunities.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment



How to Apply:

Please complete the online application and attach a cover letter addressing your qualifications and experiences specifically relating to the responsibilities of this position as described along with a comprehensive resume.

Our search committee will review all application materials after the posted deadline. We will notify selected applicants to participate further in the selection process directly. We will notify all applicants once the search is completed and we have selected a top candidate. As applicants move on to next steps in the process, they will be asked to provide names and contact information (e-mail address, phone number, and mailing address) of at least three references.



Contact:

Rima Okbazghi
okbazghi@wisc.edu
608-262-2810
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.


Official Title:

Case Manager(AE069)



Department(s):

A128100-WISCONSIN SCH OF BUSINESS/UNDERGRADUATE PROG OFFICE



Employment Class:

Academic Staff-Renewable



Job Number:

268427-AS



The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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