What are the responsibilities and job description for the TECHNICAL INTEGRATION ENG III position at University of Wisconsin–Madison?
Designs, implements, and maintains infrastructure and/or complex technical integrations across multiple information technology systems, including in-house systems, acquired commercial, and external such as Cloud hosted. Anticipates issues and devises resolution methodology.
Provides non-routine maintenance and long-term assistance to ensure information technology subsystems and infrastructure function together and business needs are met. Provides guidance and trainings to other staff and serves as a subject matter expert to internal stakeholders.
- 20% Integrates, identifies, troubleshoots, monitors, and resolves complex and varied supported services, systems, network, and application problems according to established processes and procedures
- 10% Serves as an expert point of contact for external stakeholders and IT partners regarding system integrations, identifies needs, provides solution options, and communicates issue updates and resolutions
- 5% Participates in the evaluation of vendor software releases, upgrade planning, and impact. Documents and communicates system enhancements or changes
- 15% Assists in the design of system and infrastructure specifications, implementation, and/or integration, trend analysis, and capacity planning
- 20% Plans, coordinates, and executes the development, testing, implementation, integration, and installation of moderately complex system resources, upgrades, and security components in alignment with industry best practices
- 5% Designs small components and runs, maintains, and operates technical systems and infrastructure
- 5% Plans and directs staff implementation of small to medium technical projects as needed
- 10% Performs technical troubleshooting and system upgrades by leveraging documented procedures and experience.
- 5% Contributes to research proposals and projects by providing consultation and expertise for aspects specific to cyber-infrastructure and information technology.
- 5% Monitors, provides access, and analyzes threats to cyber security data and systems to ensure the safety and protection of information system assets under guidance from campus cyber-security.
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Required
Bachelor's Degree
Preferred
Master's Degree
Strong organizational, analytical, communication, and interpersonal skills are required.
The following qualifications are preferred:
- Experience with advanced administration of Linux operating systems
- Experience in network technology in a heterogeneous computer network
- Experience managing virtual servers on corporate and/or cloud infrastructure such as VMWare, or Kubernetes
- Experience administering at least one other operating system: Windows or Apple
- Experience with monitoring and mitigating security issues
- Experience with shell-scripting languages such as bash, csh, or powershell
UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information.
Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.
Ongoing/Renewable
Minimum $84,800 ANNUAL (12 months)
Depending on Qualifications
The individual hired in this position will team with another Technical Integration Engineer III and other staff to maintain, improve, and support information technology in the Department of Geoscience. Working as a member of a team, the individual hired in this position will provide end-user support for the department's educational, research, and administrative missions. Responsibilities will include the planning, administration, management, and security of classroom audio-visual equipment, departmental computational servers, local networking infrastructure, administrative staff computers, and the Geoscience Visualization Lab. The individual will also provide programming/software/systems-level support for departmental researchers and serve as the department's IT representative/liaison for campus-level IT-related issues. The position requires the ability to troubleshoot software problems, diagnose hardware malfunctions, work independently on routine tasks, develop forward-looking plans, and collaborate with others on more complex assignments.
For questions on the position, contact: Michelle Szabo, mszabo@wisc.edu or 608-262-9265.
To apply for this position you will need to upload a cover letter, resume, and contact information for at least three professional references, including your current supervisor. References will not be contacted without advance notice.
Your cover letter should address your qualifications as they pertain to the qualifications listed above.
Michelle Szabo
mszabo@wisc.edu
608-262-9265
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number
Technical Integration Eng III(IT043)
A483200-COL OF LETTERS & SCIENCE/GEOSCIENCE/GEOSCIENCE
Academic Staff-Renewable
255072-AS
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
