Administrative assistant

Position Summary This position provides intensive support for planning, communications, events, and analysis to deepen relationships and engagement with stakeholders and supporters of the College of Arts and Sciences.

This includes planning and assisting with events, reviewing and refining the College’s external messaging, interfacing with a variety of stakeholders, facilitating visits, and conducting focus groups or collecting other data about these efforts to increase their efficacy.

Responsibilities This position shall :

work closely with unit leaders and the dean’s office to understand key strengths and needs of the college, helping to prioritize, message, and demonstrate these effectively to stakeholders (e.

g., prospective students, alumni, donors, community members, industry partners)

• plan and assist with events to engage these stakeholders effectively, fostering deeper attachment to, and investment in, our people and programs
• regularly review the College’s external messaging to ensure it is accurate, timely, and effective (e.g., web pages, brochures, flyers, digital monitors)
• liaise and coordinate with other units, including Admissions, Advancement, Foundation, and UCM
• compile and maintain accurate lists of stakeholder contact information
• develop and assist with outreach / messaging campaigns
• greet, guide, and assist special guests, as needed
• represent the College as needed, including welcoming and guiding visitors at events
• supervise student workers as needed
• assist the Guest Relations Coordinator and the Digital Content Coordinator in promoting events
• provide supplemental support for the Central Coordinator, including assistance with reception, scheduling, mail distribution, and other faculty and staff support needs

Knowledge Skills and Abilities Required :

• experience with spreadsheets, mailing campaigns, and survey tools
• willingness to work some evenings and weekends to assist with events outside of regular business hours
• ability to maintain and update web pages
• outstanding organizational and time management skills
• excellent customer service and interpersonal skills
• comfort presenting and interacting with large groups
• excellent writing skills and attention to detail
• proficiency with Microsoft Office and Adobe Acrobat
• ability to learn and use a variety of technologies effectively

Preferred :

• experience with web design, social media, and / or online content creation
• experience using social media in a professional setting
• experience with the Adobe Creative Suite
• experience using Qualtrics
• experience working in an educational environment

Last updated : 2024-05-21