What are the responsibilities and job description for the Phone Triage Nurse - GI FOR KIDS (Morristown Location) position at University Physicians' Association?
University Physicians’ Association is seeking qualified applicants for Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) Phone Triage position for GI FOR KIDS located in Morristown, TN. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with electronic medical record documentation, assessing the level of care needed, giving patient instructions, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.
Job duties include but are not limited to, answering calls from patients, and assessing their medical needs, accurately recording symptoms, existing health problems, relevant history of medical issues, assisting patients with scheduling, prior authorizations, obtaining pre-certs for MRIs and CTs, communicating test results, managing prescription refills according to compliance and protocol, and various other tasks. This position also requires the ability to establish and maintain professional relationships with physicians, patients and their families while conveying a positive image of the practice.
Position is Full-Time, working Monday through Friday from 8:00am to 4:30pm.
Position will require 4-6 weeks of training at the Knoxville Office.
Full benefit package available, including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401k, and more!
Requirements:Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Minimum of 2 years previous medical experience.
LPN License or Medical Assistant Certification is required.
Salary : $36,300 - $45,900
