Program Associate- 215

Description

Overview: University Settlement, established in 1886, operates a 42,000 square-foot community facility in partnership with the Chinatown YMCA called the Houston Street Center. The Program Associate is the primary ambassador and administrative support for University Settlement programming at the Houston Street Center, including SONYC STRIDE After-school Program for Middle School and High School youth, STRIDE to College and career readiness program, EXCEL Program for youth and families with special needs, Senior HEART providing health and wellness for older neighbors, and Community Space Rental providing low-cost meeting space for the community.

The Program Associate is responsible for creating a welcoming environment for all visitors to the Center, assisting program participants, and performing administrative duties to support daily operations and strategic plans. In addition, the Program Associate will be an active member of the team that fulfills the mission of University Settlement and the Center.

Responsibilities:

• Greet and direct all visitors to Houston Street Center, including all program participants

• Answer in-person, phone and email inquiries about programs and do necessary follow-up

• Train staff and volunteers that work directly at the front desk

• Assist with programs operations and outreach

• Assist with room set-ups to ensure that the space is properly equipped for Center’s programs

• Monitor daily programs attendance, input attendance into programs data system, including Salesforce, DYCD Connect, etc.

• Collect and maintain comprehensive, up to date, and accurate records

• Oversee purchasing of supplies for all programs

• Prepare and track Center's RFPs

• Perform appropriate responsibilities within the scope of the position as assigned by the supervisor

Qualifications:

• Bachelor’s degree in social work, non-profit administration, education, counseling, or related field preferred, Associate degree required

• At least 2 years previous experience working with youth, older adults from diverse backgrounds

• Strong background in program development, data tracking and outreach

• Sensitivity to multi-cultural issues

• Strong organizational, written, and verbal communication skills

• Self-directed and able to work as part of a team

• Creativity, flexibility, and commitment

• Bilingual Chinese (Cantonese or Mandarin) preferred

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. 

Qualifications

Salary : $43,000