Operating Title
First Year Operations and Processing Coordinator
Long Classification Title
Program Coordinator I
Department
UNH Admissions
Summary of Position
The First Year Operations and Processing Coordinator will help lead efforts in verifying and supporting all functions of the UNH Undergraduate Admission Application process from the point of student inquiry through matriculation. This position will often act as a liaison between enrollment management offices, relevant UNH departments and third-party servicers.
The First Year Operations and Processing Coordinator must demonstrate appropriate leadership skills, technical skills and have great attention to detail to lead, train and assign daily duties for staff. This dynamic position requires organization, attentiveness, adaptability, leadership and understanding of the always changing undergraduate application process for varying student types. Skills the management of data, office management, office development, technology, event organization and the standard admission cycles are essential.
Technology used in processing applications includes SLATE, Axiom, PL/SQL, OCR/Anydoc, Web and Full client Xtender, Common Application, Ellucian Banner, Banner Work-Flow, Webcat, Degree Works, WinSCP, Salesforce CRM, Transfer Webadmit, Coalition, Microsoft Office Suite.
Acceptable minimum level of education
Acceptable minimum years of experience
Additional Job Information
Posting Number
PS4254FY24
Other minimum qualifications
- 3-5 years of computer related and management experience, or a Bachelors and 2 years computer and management experience
- Should have minimal knowledge of Banner and Oracle tables for PL/SQL development to help Associate Director develop new processes for changing admission needs.
- Experience working with File Transfer Protocols (FTP) to move data files in WinSCP.
- Experience utilizing Document Manager Full Client and Web Xtender to create batches of documents received electronically or mailed from various agencies.
- Must be efficient and have high attention to detail; strict adherence to agreed timescales, procedures and regulations.
- Must respond positively to change, embrace new practices to adapt for the purposes of accomplishing changing business practices.
- Strong problem solving skills important for adapting to change.
- Analytical data skills and the ability to maintain application information throughout the admission process.
- Experience working in Higher Education Admissions Operations
- Some evening and weekend work required
Additional Preferred Qualifications
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/58117
Percent Time Information (FTE)
1.00
EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide