Resource Professional, CCRS

Resource Professional, CCRS

Human Development and Family Studies

College of Agricultural, Consumer and Environmental Sciences

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Job Summary

Evaluate program eligibility of the Child Care Assistance Program based on the Illinois Department of Human Services program guidelines. Assist families and childcare providers in navigating the program requirements.

Duties & Responsibilities

Program Delivery and Evaluation

• Manage and evaluate eligibility of parents to participate in the IDHS CCAP program, ensuring accurate calculation of income based on IDHS state databases.
• Manage incoming family and childcare provider updates through the state databases, including CCMS and Bluezone.
• Implement updated policies and procedures to guarantee a precise determination of eligibility.
• Function independently, while managing required production expectations to ensure contracted timelines are met, while maintaining accurate records.

Program Leadership, Planning and Implementation

• Build positive relationships with childcare providers, parents, and community members by educating them of available resources provided by CCRS and guiding them to navigate the available educational information and services in their community related to early care and education. Work with them through scheduled walk-in and phone shifts.
• Provide leadership to childcare providers by educating and instructing them on policies and procedures so that they are able to assist parents in the application process for the Child Care Assistance Program (CCAP).
• Ensure that any CCAP program changes that occur within the contracting State agencies are incorporated into the evaluation process and communicated clearly to parents, childcare providers, and community service agencies based on a strong understanding of the program changes.
• Collaborate with community agencies, including the Family Community Resource Centers (FCRC) and the Department of Children and Family Services (DCFS), in order to outreach to families and childcare providers, including providing services available within the service delivery area including Decatur, Danville, and Rantoul.
• Manage the professional and educational social media accounts to clearly communicate policies and procedures, including timely updates.

Training and Professional Delivery

• Attend community events and/or trainings within a regional area to educate childcare providers on the policies and requirements of the CCAP program.

Organizational Requirements

• Continue educational development by obtaining at least 15 hours of required job-related workshops, training, coursework, etc. per year.
• Perform other duties that contribute to the mission of the University of Illinois as assigned.
• Occasional local, regional, statewide travel required.

Minimum Qualifications

• Bachelor’s degree in Public Administration, Community Planning, Child Welfare, ECE, Child Development, or a related field.
• A total of one (1) year (12 months) in education, training, and or work experience in a specialization inherent to this position.
• Demonstrates experience in social work, customer service, and/or early childhood development including experience working with low-income families.

Knowledge, Skills and Abilities

• Strong knowledge of early childhood development, ability to interact with public with strong oral and written communication skills.
• Evidence of strong interpersonal skills and teamwork experience.
• Familiarity with computers and word processing software, ability to prioritize a heavy workload, delivering results on a timeline and providing regular reports of activities and achievements.

Appointment Information

This is a 49% part-time Civil Service 5002 - Program Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 9/7/2023. Salary is commensurate with experience.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on September 6, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting and include a letter of application, resume and three references. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Brenda Eastham at (217)244-7727 or bkellis@illinois.edu. For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.

Requisition ID: 1019874
Job Category: Administrative
Apply at: https://jobs.illinois.edu