Interviewer Supervisor

Apply online at https://employment.unl.edu/postings/91309

Description of Work
Responsible for daytime, weekday, and weekend supervision of the Bureau of Sociological Research telephone interviewing staff. Responsible for converting previous respondent refusals, trouble-shooting undetermined problem calls from interviewers, pre-testing and providing training and feedback to BOSR staff, fielding incoming calls, and other project related tasks as assigned.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse populations we serve. The university fosters a diverse and inclusive work environment that promotes collaboration so that all individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: http://www.unl.edu/equity/notice-nondiscrimination.

Minimum Required Qualifications
High school diploma plus one year of relevant experience in nonprofit, academic research field including experience with telephone research, survey data collection and research participant recruitment studies required. Knowledge of telephone dialing outcomes necessary.

Preferred Qualifications
Prefer experience with telephone interviewer supervision and training; and familiarity with WinCati software program for data collection.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Lincoln, NE 68507: Relocate before starting work (Required)

Work Location: In person