Job Posting for Senior Engineering Manager - User Experiences at Upbound - Job Posting
As Upbound's Experiences Senior Manager, you’re responsible for leading the product development group responsible for the customer-facing experience of Upbound Cloud, our managed SaaS offering. This includes our Global Console, Upbound Marketplace, Global Registry, and Upbound API which includes our Global API, SDKs, & CLIs. Upbound Cloud provides hosted control planes for our customers based on the open source Crossplane Project (https://crossplane.io), which is an open-source cloud native control plane based on Kubernetes, created by Upbound. Crossplane is a Cloud Native Computing Foundation (CNCF) project.
In this role, you will…
Serve as a Senior Manager of Upbound’s User Experience Group
Lead, mentor, and manage three teams ensuring effective collaboration and productivity: Global Console, API, and Marketplace
Manager other managers and plan and oversee the hiring process to build and maintain strong teams
Drive strategic planning across User Experiences including developing and implementing a long-term strategy
Own the uptime and reliability of the associated live production services
Conduct regular performance reviews and provide constructive feedback to team members
Foster a culture of innovation and continuous improvement within the teams
Oversee the design, development, and maintenance of user interfaces and experiences Collaborate with product managers and other stakeholders to prioritize and roadmap feature development
Ensure that products meet high standards for usability, performance, and reliability
Provide technical leadership and guidance in the development of scalable and robust services and solutions
Ensure adherence to best practices in software development, including code quality, testing, and security
Act as a liaison between the engineering teams and other departments, including sales, marketing, and customer support
Communicate effectively with stakeholders to understand their needs and translate them into product features
Facilitate cross-team collaboration to ensure a cohesive user experience across all products
Be entrusted to make technology decisions for the business and procuring the right technology
Communicate thoughtful and thorough designs and architecture for new initiatives
Deliver high quality, well tested, and reliable functionality and services to production environments
Incorporate user feedback into the product development process to enhance user satisfaction
Understand customer needs and market trends to guide the team in creating intuitive and user-friendly interfaces
You are a good fit if you have…
8 years management experience
5 years previous software engineering experience writing high quality, reliable, and maintainable software
Product Development Experience and shipping features as part of a SaaS Product
Familiarity with Crossplane, the Cloud Native Ecosystem, and Platform Engineering
Have full software lifecycle experience of successfully taking multiple projects from early designs to production deployment
It is a plus if…
You have worked in a startup before
You are passionate about the Kubernetes, Cloud Native Computing, and the Platform Engineering Spaces
#LI-REMOTE
Salary.com Estimation for Senior Engineering Manager - User Experiences in New York, NY
$231,244 to $320,281
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