What are the responsibilities and job description for the Lead Housekeeper position at Upbring?
Overview
About Upbring
At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.
About New Life Residential Treatment Center
Many of the girls arrive at New Life after experiencing severe abuse or neglect. These courageous young women are between the ages of 11-17, and they begin to grow and heal through in-depth clinical therapy, personal development activities and spiritual care in a safe setting.
Girls stay an average of six to eight months and begin to feel a restored sense of hope in their futures – thanks to the support of New Life’s staff and therapists specializing in Trauma-Informed Care. Often during the healing process, girls discover special interests and talents and begin to live a healthy lifestyle. Many girls are either reunited with biological family or connected with a loving foster family after living at New Life.
What You'll Do as a Housekeeper
The housekeeper is responsible for performing housekeeping duties throughout the facility/building to create a clean, sanitized, and safe environment for the children and the staff. The overall goal is to maintain and create an inviting environment for the children, families, and staff.
Our Upbring staff members are servant-leaders on the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.
$600.00 Sign On Bonus (paid out in 3 payments)
Responsibilities
We Are Warriors | We Set the Standards for Child Welfare
Housekeeper Work Standards
- Perform general housekeeping duties, such as cleaning and sanitizing common areas, restrooms, windows, walls, carpet, mopping, vacuuming, emptying trash receptacles, dusting and polishing furniture and fixtures. And sweeping per the assigned cleaning schedule
- Work directly with housekeeping staff assigning and performing general housekeeping duties
- Manage, maintain, and oversee housekeeping team weekly, monthly, and annual cleaning to ensure facility/building is clean, sanitary, maintained, and safe
- Place cleaning supply orders, keep supply inventory, and properly store all cleaning supplies
- Spot clean and maintain resident and common areas, as needed
- Dust furniture, baseboards, equipment, and other items in safe manner always
- Clean equipment and store general cleaning supplies
- Regularly inspect work to ensure cleanliness and proper sanitization in accordance with department standards
- Ensure the environment is always free of hazardous chemicals or cleaning products; maintain the environment in a manner that is safe for residents and staff
- Perform all cleaning duties using the proper supplies, equipment, and chemicals; seek assistance from facility manager when needed
- Other duties and projects as assigned
Communication
- Report all accidents and incidents to the facilities manager in a timely manner; notify the facility manager regarding the need for major facility/building issues
We Are Servants| We Help Others
Teamwork
- Work closely with the Facilities Manager to maintain appropriate inventory of housekeeping supplies
- Work closely with the Facilities Manager to examine resident living areas, halls, common area, and lobbies to determine repair or replacement of furniture, lights, or equipment
- Assist facility manager with the evacuation of residents and staff during emergency situations
- Provide on-call assistance when needed
- Work closely with the Facility manager and the team to ensure department operations are working effectively and efficiently and department goals and objectives are being met
- Assist Facilities Manager with the evacuation of residents and staff during emergency situations
We Are Family | We Are Passionate & Compassionate
Building Relationships
- Develop and maintain positive working relationships with management, the facilities management team, facility staff, contractors, sub-trade contractors, and volunteers to ensure housekeeping duties are being executed to meet expectations and are completed on time
- Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
- Actively participate in exhibiting cultural awareness and sensitivity when interacting with children, parent(s)/guardian(s), staff, and the community
Qualifications
Housekeeper Minimum Qualifications
- Must be at least 21 years of age
- 6 months housekeeping/janitorial experience or equivalent
- Ability to handle emergency with or without supervision
- Ability to prioritize and complete assigned tasks and unplanned requests during shift
- Must be able to follow written and verbal instructions concerning mixing of cleaning and disinfecting solutions
- Service oriented with the ability to work with diverse groups of people in a respectful and courteous manner
- Good time management and organizational skills with the ability to complete multiple tasks
- Ability to see the different colors, shades, and brightness; ability to see objects in very bright or dim light
Housekeeper Preferred Qualifications
- Bilingual in English and Spanish (based on service populations and area)
- 1-year housekeeping or janitorial experience
Perks at Upbring
- Competitive PTO & paid holidays
- Health, dental, vision insurance & more!
- 403(b) Plan
- Employee Assistance Program
- 24/7 access to telemedicine and counseling services
- Discounted Gym Memberships
- Donated Leave Program
Physical Demands & Work Conditions for Housekeeper
- This position will require constant bending, kneeling, twisting, stretching, and reaching, frequent walking, sitting, and standing for long periods of time
- Position works in a child facility and has constant exposure to children
- Lift, push, pull, move up to 50 lbs. and use equipment and/or work with other team members to move, push, pull, left up to 100lbs.
The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.
Diversity. Equity. Inclusion. Belonging
We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and relentless effort to be at our best TO FULLFILL OUR MISSION OF BREAKING THE CYCLE OF CHILD ABUSE.
Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.
Key Words: Schertz, San Marcos, Seguin, Spring Branch, Universal City, Cibolo, Kyle, San Antonio, Housekeeping, Cleaning