Director of Operations

Here at UPG, our motto is “Stronger Together”! Our success continues to be driven from within, starting with our dedicated employees who operate with a sense of urgency, commitment to customers and flexibility to do what is right. Founded in 2014, UPG Enterprises, LLC is a high growth, privately held operator of world-class diversified industrial businesses. Our family of companies has been built from more than 15 acquisitions in the metals, manufacturing, distribution, and logistics segments. Approaching $1.5B in annual revenue, the UPG portfolio of companies operates across the U.S., Canada, and Mexico.

National Metalwares powered by UPG is looking for a Director of Operations. The Director of Operations will oversee all aspects of the facility regarding operations, engineering, quality, scheduling and purchasing.  This person will be leading teams and ensuring operational excellence in all these areas.  Their primary focus will be on optimizing production processes, maintaining quality standards, and driving overall efficiency. As a strategic leader, they will be tasked with achieving financial objectives, implementing best practices, and fostering a culture of continuous improvement. This position will report to the Group President.

Primary Duties and Responsibilities

• Drive on-time delivery by schedule attainment to improve customer satisfaction.
• Manage, direct, and optimize facility overall operational financial performance (P&L) to ensure smooth production processes.
• Plan, monitor, and analyze key metrics for day-to-day operations
• Implement strategies to enhance productivity, minimize downtime, reduce production costs, and ensure compliance with industry regulations and product quality requirements.
• Drives initiatives to ensure continued improvement in safety, team member relations, customer satisfaction, quality, complete and on-time delivery, lean manufacturing and cost reduction.
• Administers company policies, directing and coordinating all divisional department activities to achieve strategic objectives and KPI’s.
• Monitor and maintain inventory levels to meet production demands.
• Establish and enforce quality control standards to deliver products that meet or exceed customer expectations.
• Implement and monitor safety protocols and initiatives to minimize accidents and incidents.
• Identify opportunities for expansion, growth, and process improvements.
• Manages resources appropriately including partnering with the Director of Operations of the other divisions to share resources when appropriate.

Position Requirements

• Bachelor’s degree in Engineering, Operations Management, Business Administration, or related fields. Advanced degrees or certifications are a plus.
• Extensive knowledge of manufacturing processes, quality control, and supply chain management.
• Experience with business-to-business sales growth or business development strategies is a plus
• Experience in implementation of Lean Manufacturing and using Kaizen as a tool for Continuous Improvement
• Strong leadership and people management skills with the ability to inspire and motivate teams.
• Exceptional problem-solving and decision-making abilities.
• Financial acumen with experience in budget management and cost optimization.
• Excellent communication and interpersonal skills to collaborate with cross-functional teams.
• In-depth understanding of health, safety, and environmental regulations.
• Prior experience working with Unions and contract negotiation
• Prior steel/tube fabrication experience a plus

Incentives

• Annual bonus applied
• Full benefits package: Medical -Vision-Dental-Life-Disability-HSA-FSA
• 401(k) Match: 50% on the first 6% of contributions
• Tuition Reimbursement Offered

Diversity & Inclusion Statement

UPG Enterprises LLC and its Affiliates is an equal opportunity employer committed to a diverse and inclusive workforce.